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    QNAP 509 Pro - CPU upgrade

    Wishing that I'd bought a year later. I would be on the 509 train. It would be a real plus if all these units included processors in sockets. It would provide an upgrade path for users allowing us to get more life out of our investment. At $600 for a 4 bay NAS and upwards, you would think that...
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    TS 439 Pro - Poor After Sales Support

    I'm sorry to hear that the local reseller did not doing their job. Perhaps this was handled by inexperienced staff or perhaps they are just not that familiar with troubleshooting these devices. I was pleased to hear that QNAP did their job and provided good support to both you and the reseller...
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    QNAP 509 Pro - CPU upgrade

    You will definitely get more bump from the CPU upgrade. Also consider a switch that allows 802.3ad link aggregation. It provides definite performance gains.
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    TS 439 Pro - Poor After Sales Support

    Time to go over their heads. Complain directly to QNAP. Submit via the web support request form and post to their user forums. Keep us posted on how it turns out.
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    $250 Gigabit Smart Switch Roundup Revisited

    Thanks for the info. I'm going to stick with my SMCGS8-Smart switch. I like the feature set, the interface is pretty intuitive, and I got it for $140 - an awesome price for this unit.
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    TS 439 Pro - Poor After Sales Support

    First, given the image shot of your network you should have had ample backup available so that you would have access to your data. Nice rig! Second, I get your point on QNAP being responsible for their partners but that only goes so far. Look at this thread for a similar example where the...
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    QNAP 509 Pro - CPU upgrade

    I've definitely learned something working through the issues in this thread. I revise my earlier statement. I think I would go with the 509 due to the upgrade potential, especially if you want to do any kind of graphic manipulation or SQL dB work. Wish I could have beta tested the 509!
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    QNAP 509 Pro - CPU upgrade

    One other note on upgrading - the x39 series memory is in an SO-DIMM slot, so you could replace it with a bigger module. Also, the 509 uses a mobile Celeron in a socket and people are upgrading the CPUs on these units. Cooling is an issue. The 509 also has two memory slots, so you can pop in an...
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    QNAP 509 Pro - CPU upgrade

    I beta test for QNAP but I have yet to hear anything concerning Q1 releases. This doesn't mean a great deal b/c they don't use me for every round. Also, I would not broadcast future release information in order to maintain my standing with QNAP as a reliable beta tester. The question of waiting...
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    QNAP 509 Pro - CPU upgrade

    I haven't read of anyone doing this over at the QNAP forums but then I don't have a 509 so I may well have missed it. Let's hope they upgrade the processors across the SOHO / Enterprise line. These boxes are a bit underpowered if you want to do anything involving image manipulation. As for...
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    $250 Gigabit Smart Switch Roundup Revisited

    Hi all, Long time lurker but just started posting. What a great site. Very well done. I refer people here all the time. I am looking for a smart switch for my small office. I really only need 8 ports but 16 would give us room for growth if that turns out to be the best option. I read the...
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    Forcing RAID10 on QNAP NAS

    Did you get this answered? I suggest go back to the QNAP forums and send PM to QNAPIvan with cc: to QNAPAndy. They will get an answer to your question. Likely this will be a feature in the next round of releases due at the end of Q1 2010. Let us know what you learn. I'm interested!
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    TS 439 Pro - Poor After Sales Support

    When QNAP faces such a situation they do not repair the board. They will swap it out for a new one. I'm a longtime QNAP user. I too faced a fault on the controller board. After it was diagnosed QNAP sent me another board which I installed myself - Taiwan to US in 5 days. I still have the old...
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