ASUS AC68U not taking any updates

[jonconnery]

I have tried to update my firmware from 384.6_0 to 384.7_0 or 384.7_2 but none of them take.
To troubleshoot I have tried even flashing a downgrade to 384.5_0 but that does not take either....and in the effort to exhaust everything I was also not able to flash to stock asus firmware.

There is no errors that pop up and it seems to load fine and it gives me the waiting screen and goes to completion 100% but when I log in back to the asus-wrt merlin gui the firmware is still stuck at 384.6_0.

Any ideas to make my router take the update and have it stick?

Thanks in advance

 

[ColinTaylor]

Is your router a T-Mobile device? If so that will be the reason (see the sticky's).

 

[skeal]

I have tried to update my firmware from 384.6_0 to 384.7_0 or 384.7_2 but none of them take.
To troubleshoot I have tried even flashing a downgrade to 384.5_0 but that does not take either....and in the effort to exhaust everything I was also not able to flash to stock asus firmware.

There is no errors that pop up and it seems to load fine and it gives me the waiting screen and goes to completion 100% but when I log in back to the asus-wrt merlin gui the firmware is still stuck at 384.6_0.

Any ideas to make my router take the update and have it stick?

Thanks in advance

Remove all usb devices. Reboot and try again. If this doesn't work then you need to reset to defaults and upgrade with a minimal config.

 

[Ronald Schwerer]

I'm guessing it is not officially supported hardware. But if I mention the name my post gets held for approval. Has to do with a certain cell service provider who resells a rebranded ASUS RT-AC68U.

 

[Striker317]

Are you using a rebadged TM AC1900? If so, see the link below.

https://www.snbforums.com/threads/the-tm-ac1900-is-not-supported.48056/

 

[jonconnery]

Yup you guys got it right. It is a rebranded tmo router. I did read the sticky but never had issues upgrading until the last 2 updates . I am in the market for a new router so this may be a good reason to look .thanks again.