sfx2000
Part of the Furniture
You have a point, I'm a home user and it's just me - this nas is overkill for my needs so these 2 crashes are more an annoyance than an issue - but you are correct this nas is aimed at power user/business where a crash wouldn't be acceptable.
FWIW - enterprise/carrier grade networks, we have policies/procedures to ensure that no data is lost - and even then, sometimes it happens... normally we might lose a disk or two, but rarely we lose a box, and then it's much more than just an annoyance... but we can recover, but we spend hundreds of thousands of dollars or even millions to keep the services going forward - "the spice must flow..." is the mindset there... it's not just a meme, it's a way of doing things...
To a SOHO/SMB/End User - the bar is even higher...