Cryptic password reset email from Asus forum

Discussion in 'ASUS Wireless' started by RocketJSquirrel, Nov 7, 2012.

  1. RocketJSquirrel

    RocketJSquirrel Regular Contributor

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    It seems the password I thought worked yesterday doesn't work today on the Asus forum at http://vip.asus.com/forum/ .

    I went through the "forgot password" drill and got the cryptic email shown below. I simply cannot understand what it wants me to do. Entering the supplied 5-digit number as the password (or user id, or both) does not work. Can any of you translate this into an action I can take to get my Asus forum account working again?
     
    Last edited: Nov 7, 2012
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  3. jdabbs

    jdabbs Super Moderator

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    Most of the blurb is Asus explaining why they cannot simply email you your password (because they store hashes and not passwords).

    Only the newest 5-digit code is valid. Initiate another password reset. Use that 5 digit code as your password, and your email address as the username.
     
  4. RocketJSquirrel

    RocketJSquirrel Regular Contributor

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    Thanks for the suggestion. I've tried this several times, but it doesn't work. It just says "ID or Password incorrect".
     
  5. RocketJSquirrel

    RocketJSquirrel Regular Contributor

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