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Cryptic password reset email from Asus forum

Discussion in 'ASUS Wireless' started by RocketJSquirrel, Nov 7, 2012.

  1. RocketJSquirrel

    RocketJSquirrel Senior Member

    Joined:
    Jul 25, 2012
    Messages:
    201
    Location:
    California, USA
    It seems the password I thought worked yesterday doesn't work today on the Asus forum at http://vip.asus.com/forum/ .

    I went through the "forgot password" drill and got the cryptic email shown below. I simply cannot understand what it wants me to do. Entering the supplied 5-digit number as the password (or user id, or both) does not work. Can any of you translate this into an action I can take to get my Asus forum account working again?
     
    Last edited: Nov 7, 2012
  2. jdabbs

    jdabbs Super Moderator

    Joined:
    May 28, 2008
    Messages:
    640
    Location:
    al.us
    Most of the blurb is Asus explaining why they cannot simply email you your password (because they store hashes and not passwords).

    Only the newest 5-digit code is valid. Initiate another password reset. Use that 5 digit code as your password, and your email address as the username.
     
  3. RocketJSquirrel

    RocketJSquirrel Senior Member

    Joined:
    Jul 25, 2012
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    Location:
    California, USA
    Thanks for the suggestion. I've tried this several times, but it doesn't work. It just says "ID or Password incorrect".
     
  4. RocketJSquirrel

    RocketJSquirrel Senior Member

    Joined:
    Jul 25, 2012
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    201
    Location:
    California, USA

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