Hey all, so I'm having this issue with my wireless network that keeps reoccuring and neither I nor my ISP (Spectrum) seem to be able to solve it. I'm having to reset my router/modem/extender at least once a week, so any advice would be much appreciated.
Setup:
Spectrum Upstate NY 200 MBPS service
Netgear CM500 cable modem (3 years old)
Asus RT-ACRH13 router (3 years old)
Qos enabled, 100mbps bandwidth limiter to the TV)
WPA2 authetication, AES encryption
TP-Link RE-450 Extender (brand new as of Jan 2021)
Usuually 5 devices connected (1 smart TV on 5Ghz, 1 laptop on 5Ghz-Extended, 2 smartphones and 1 printer on 2.4Ghz)
Problem:
I added the extender a few weeks ago to fix the deadspot in my wifi (happens to be in my office so it needed fixing). I get reliable signal now 24/7, but there's an intermittent speed drop that has never happened before. Speeds are ok (between 150-220mbps on the 5Ghz, 25-50 on the 2.4 Ghz) for about 2-3 days after a full reset/reconfiguration of the modem, router, and extender. Then, suddenly, the speeds will drop to 0-10mbps on both 5Ghz and 2.4Ghz and will stay that way for about 20-30 minutes. This will usually happen around mid-day, and I haven't noticed any unknown clients on the network (either on http://router.asus.com/ or on the extender's app).
I've tried the following without success:
- Simply rebooting the router or extender
- Turning just the extender off
- Removing devices (turning their wifi off)
Spectrum's only solution has been to send a reboot signal to the modem, which has not worked. They say that the signal "seems fine" from their end (i.e. that it's getting to the modem ok).
Any thoughts? Let me know if more info would be helpful, and thanks in advance to whomever replies.
Attachments:
1. screenshot of connected wifi clients showing what I beleive are good tx and rx rates
2. speed test at the same time
3. speed test 45 minutes later
Setup:
Spectrum Upstate NY 200 MBPS service
Netgear CM500 cable modem (3 years old)
Asus RT-ACRH13 router (3 years old)
Qos enabled, 100mbps bandwidth limiter to the TV)
WPA2 authetication, AES encryption
TP-Link RE-450 Extender (brand new as of Jan 2021)
Usuually 5 devices connected (1 smart TV on 5Ghz, 1 laptop on 5Ghz-Extended, 2 smartphones and 1 printer on 2.4Ghz)
Problem:
I added the extender a few weeks ago to fix the deadspot in my wifi (happens to be in my office so it needed fixing). I get reliable signal now 24/7, but there's an intermittent speed drop that has never happened before. Speeds are ok (between 150-220mbps on the 5Ghz, 25-50 on the 2.4 Ghz) for about 2-3 days after a full reset/reconfiguration of the modem, router, and extender. Then, suddenly, the speeds will drop to 0-10mbps on both 5Ghz and 2.4Ghz and will stay that way for about 20-30 minutes. This will usually happen around mid-day, and I haven't noticed any unknown clients on the network (either on http://router.asus.com/ or on the extender's app).
I've tried the following without success:
- Simply rebooting the router or extender
- Turning just the extender off
- Removing devices (turning their wifi off)
Spectrum's only solution has been to send a reboot signal to the modem, which has not worked. They say that the signal "seems fine" from their end (i.e. that it's getting to the modem ok).
Any thoughts? Let me know if more info would be helpful, and thanks in advance to whomever replies.
Attachments:
1. screenshot of connected wifi clients showing what I beleive are good tx and rx rates
2. speed test at the same time
3. speed test 45 minutes later