RT-N56U - printer stopped working properly after firmware upgrade

[Ormu]

After upgrading firmware from 3.0.0.4.374.979 to 3.0.0.4.376.3754 the printer connected to the USB port of RT-N56U stopped working correctly. It often prints a few lines on one page, then continues on another even if it should not (e.g. printing an one-page document may give 2 sheets, one having a few lines and the other having the rest).

If the printer is connected directly to the computer, then it works properly.

I reset the router but it didn't help.


Has anyone experienced similar problems? Should I file a bug report to Asus?

 

[L&LD]

When you reset the router, did you manually and minimally configure it to secure the router and connect to your ISP. Or, did you use a saved config file that you restored?

 

[Ormu]

When you reset the router, did you manually and minimally configure it to secure the router and connect to your ISP. Or, did you use a saved config file that you restored?

I configured everything manually.

 

[Ormu]

Bump.

How should I send a bug report to Asus?

 

[wouterv]

Bump.

How should I send a bug report to Asus?

http://vip.asus.com/VIP2/Services/QuestionForm/TechQuery

 

[wh7qq]

Try removing the printer from your OS settings. Power cycle the printer, reboot the PC and reinstall from scratch.

 

[Ormu]

Try removing the printer from your OS settings. Power cycle the printer, reboot the PC and reinstall from scratch.

Done. After re-setup, Windows printer test page failed. Then I changed printing protocol from LPR to Raw, test page was successful but a two-sided PDF document failed. So looks like this did not help.

http://vip.asus.com/VIP2/Services/QuestionForm/TechQuery

I will send a report if the problem persists.


Thanks to everyone for now.

 

[Ormu]

I reported this, as well as the firewall problem, to Asus. Let's hope that they can do something...

 

[slyphnier]

do u already tried latest firmware?
there is newer firmware 3.0.0.4.378.4850
release note only mention : Add DDNS support method and tutorials on web interface when DDNS is not able to use in some areas.

 

[TonyH]

I reported this, as well as the firewall problem, to Asus. Let's hope that they can do something...

Hi,
I wonder you are upgrading f/w for specific reason or because new one is there, just upgrade?
Unless I have valid reason to upgrade, I seldom upgrade f/w. IMO, it is silly just upgrading upgrade's
sake.

 

[coxhaus]

Now days it seems like you need to keep upgrading to get the latest security fixes.

 

[Ormu]

Yep, there were a few security fixes so I decided to update. While those were not critical in my case, I'd still like to have them fixed. I also expect that official firmware releases are thoroughly tested so that they do not introduce new bugs.