Unable to access router gui after starting a large upload

[an303042]

So this is strange...

I have a new Asus RT-AC86U and I've been trying to find the best way to backup my NAS to my GoogleDrive account. So I've been trying different approaches - the QNAP backup program, Rclone, etc.
What happens is that when I start a new transfer, whether directly from the NAS or from my windows machine, I can no longer access the router gui page. not on 192.168.1.1 nor on router.asus.com. This really bugs me. I did, however, realize that I can still run the Asus app on my iphone to keep an eye on transfer speeds. This doesn't change even if I cancel the large transfer. I have to turn the router off and back on in order to regain access to it.

Any ideas on why this happens and how to fix it?

Thanks!

 

[M@rco]

No idea what's causing it, but you're not the only one having the same issue.

See if connecting through an ssh session and executing

service restart_httpd

solves it for you. It does for me, whenever I can't access the WebUI.

Edited: incorrect command

 

[TonyK132]

I'm curious what version of Merlin are you running? Have you tried any other version of f/w, Merlin or Asus, to see if the problem continues?

 

[an303042]

I'm curious what version of Merlin are you running? Have you tried any other version of f/w, Merlin or Asus, to see if the problem continues?

Curerntly running latest version of Merlin - 384.6.
Haven't tried other versions, since I don't want to run stock..

 

[an303042]

No idea what's causing it, but you're not the only one having the same issue.

See if connecting through an ssh session and executing

service httpd_restart

solves it for you. It does for me, whenever I can't access the WebUI.

Thanks, I'll try this next time it happens.

 

[Grisu]

service httpd_restart

Thanks, I'll try this next time it happens.

Dont know if 'service httpd_restart' will do it too.

I use 'service restart_httpd' instead if GUI is hanging.

 

[M@rco]

I use 'service restart_httpd' instead if GUI is hanging.

You're absolutely right

Both confirm 'Done' when executed, but only

service restart_httpd

actually restarts the UI.

Sep 21 22:30:18 rc_service: service 22515:notify_rc restart_httpd
Sep 21 22:30:18 RT-AC68U_WHITE: start https:8443
Sep 21 22:30:18 RT-AC68U_WHITE: start httpd:80

I edited my previous post to prevent confusion. Thanks for pointing it out, @Grisu.

 

[an303042]

You're absolutely right

Both confirm 'Done' when executed, but only

service restart_httpd

actually restarts the UI.

Sep 21 22:30:18 rc_service: service 22515:notify_rc restart_httpd
Sep 21 22:30:18 RT-AC68U_WHITE: start https:8443
Sep 21 22:30:18 RT-AC68U_WHITE: start httpd:80

I edited my previous post to prevent confusion. Thanks for pointing it out, @Grisu.

Ok, so I guess I'll try that one when it happens again..
Thanks

Edit: because on mobile

 

[Grisu]

Both confirm 'Done' when executed

That has been my problem too to verify your wrong command, both resulted with 'done'.
So it was somehow unclear to me whether your misspelled would eventually work to.

Had no hanging GUI to test it
How did you do?

 

[M@rco]

How did you do?

The incorrect command only shows

Sep 21 22:30:49 rc_service: service 22540:notify_rc httpd_restart

in syslog.

The correct command shows

Sep 21 22:30:18 rc_service: service 22515:notify_rc restart_httpd
Sep 21 22:30:18 RT-AC68U_WHITE: start https:8443
Sep 21 22:30:18 RT-AC68U_WHITE: start httpd:80

in syslog and actually restarts httpd, regardless whether it's hanging or not.

 

[Grisu]

thanks, just thought to complicated while it would be that easy.