What's new

USB3.0 3TB hard drive not auto-mounting after RT-AC68U reboots

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

okwestern

Occasional Visitor
My 3TB USB3.0 hard drive fails to auto-mount after the RT-AC68U reboots. I'm running 380.63_2.
I never had this problem before upgrading to 380.63_2. I now have to manually unplug the hard drive, and re-plug it. It mounts as it should and everything works until the next reboot. It is permanently connected to the USB2.0 socket, since previous firmwares had problems auto-mounting USB3.0 disks in the 3.0 socket.
I just tried swapping to the more appropriate USB3.0 socket and it seems to auto-mount fine after reboot, but so is now the USB2.0 socket. So it might just be a intermittent problem, but it have happened perhaps 10 times after the firmware update (20 days). I've attached syslogs when the USB3.0 disk is plugged in both 2.0 and 3.0 sockets.

Looking through the syslog, it also seems the router system time is reset to 1 Aug 02:00:00 when rebooting, and stays with this date/time until NTP starts updating. Not a big deal, but makes the syslogs messy.

Anyone having the same problem, or any solution?
 

Attachments

  • syslog-usb2.txt
    325.4 KB · Views: 348
  • syslog-usb3.txt
    380.3 KB · Views: 443
How is the disk partitioned? It looks like there are two partitions detected and one is corrupted.
Code:
Dec  7 14:02:06 kernel: tfat warning (device sda1, pid 2341): fat_fill_super(): FAT volume EFI is dirty.  You should unmount and repair it.
Dec  7 14:02:06 syslog: USB unknown fs at /dev/sda1 mounted on /tmp/mnt/EFI
Dec  7 14:02:06 usb: USB unknown fs at /dev/sda1 mounted on /tmp/mnt/EFI.

I'd hook it up to a PC and see what it says/try to clean it up.
 
Seems like an EFI partition and unpartitioned space in addition to the primary partition. I'll remove the EFI partition and resize primary. I'll also run a disk check to fix problems.
But it never had problems mounting the disk with the same partitions before updating firmware. Maybe the new firmware has become more picky, but it should never the less mount the healthy partition like it used to(?).
 
Hooked it up to a PC, ran Partition Manager and removed the unneeded EFI partition and resized the primary. I then ran a chkdsk in Windows 7. Plugged it back in the ASUS and only one partition shows up. Works good until a few reboots. Then it does not auto-mount.
Any tips?


Aug 1 02:00:16 kernel: <6>usbcore: deregistering interface driver usblp
Aug 1 02:00:16 kernel: <6>ohci_hcd 0000:00:0b.0: remove, state 1
Aug 1 02:00:16 kernel: <6>usb usb2: USB disconnect, address 1
Aug 1 02:00:16 kernel: <6>ohci_hcd 0000:00:0b.0: USB bus 2 deregistered
Aug 1 02:00:16 kernel: <6>ehci_hcd 0000:00:0b.1: remove, state 1
Aug 1 02:00:16 kernel: <6>usb usb1: USB disconnect, address 1
Aug 1 02:00:16 kernel: <6>usb 1-1: USB disconnect, address 2
Aug 1 02:00:16 kernel: <6>sd 0:0:0:0: [sda] Unhandled error code
Aug 1 02:00:16 kernel: <6>sd 0:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
Aug 1 02:00:16 kernel: <6>sd 0:0:0:0: [sda] CDB: Read(10): 28 00 00 00 01 83 00 00 01 00
Aug 1 02:00:16 kernel: <3>end_request: I/O error, dev sda, sector 3096
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 9): ntfs_end_buffer_async_read(): Buffer I/O error, logical block 0x83.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_end_buffer_async_read(): Buffer I/O error, logical block 0x83.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_mft_record_map(): Failed to map page containing mft record 0x3 (error 5).
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_mft_record_map(): Failed with error code 5.
Aug 1 02:00:16 WAN Connection: ISP's DHCP did not function properly.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_write_inode(): Failed (error 5). Run chkdsk.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_end_buffer_async_read(): Buffer I/O error, logical block 0x2011.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_end_buffer_async_read(): Buffer I/O error, logical block 0x2011.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_mft_record_map(): Failed to map page containing mft record 0x1f91 (error 5).
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_mft_record_map(): Failed with error code 5.
Aug 1 02:00:16 kernel: <3>tntfs error (device sda1, pid 1): ntfs_write_inode(): Failed (error 5). Run chkdsk.
Aug 1 02:00:16 kernel: <6>ehci_hcd 0000:00:0b.1: USB bus 1 deregistered
[.....]
Dec 16 21:29:13 kernel: sd 0:0:0:0: [sda] Spinning up disk...
Dec 16 21:29:13 kernel: sd 0:0:0:0: Attached scsi generic sg0 type 0
Dec 16 21:29:21 kernel: ...ready
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] Write Protect is off
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] Assuming drive cache: write through
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] Assuming drive cache: write through
Dec 16 21:29:21 kernel: sda: sda1
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] Assuming drive cache: write through
Dec 16 21:29:21 kernel: sd 0:0:0:0: [sda] Attached SCSI disk
Dec 16 21:29:21 hotplug[21831]: USB /dev/sda1(ntfs) failed to mount at the first try!
Dec 16 21:29:21 usb: USB /dev/sda1(ntfs) failed to mount At the first try!
Dec 16 21:29:21 kernel: tntfs info (device sda1, pid 21842): ntfs_fill_super(): fail_safe is enabled
Dec 16 21:29:21 kernel: tntfs info (device sda1, pid 21842): load_system_files(): NTFS volume name 'Seagate_3TB', version 3.1 (cluster_size 4096, PAGE_CACHE_SIZE 4096).
Dec 16 21:29:24 syslog: USB ntfs fs at /dev/sda1 mounted on /tmp/mnt/Seagate_3TB
Dec 16 21:29:24 usb: USB ntfs fs at /dev/sda1 mounted on /tmp/mnt/Seagate_3TB.
Dec 16 21:29:25 rc_service: hotplug 21831:notify_rc restart_nasapps
 
This may or may not help you. It helped me a lot. Unplug the drive from the router login to webui and look for Wireless/professional select 2.4ghz scroll down and disable the usb 3 interference option. Remount the disk.
 
This may or may not help you. It helped me a lot. Unplug the drive from the router login to webui and look for Wireless/professional select 2.4ghz scroll down and disable the usb 3 interference option. Remount the disk.

Doing that, makes the disk not mount at all:


Dec 19 13:40:51 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 6
Dec 19 13:40:51 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:40:51 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:40:51 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 7
Dec 19 13:40:51 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:40:51 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:40:52 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 8
Dec 19 13:40:52 kernel: usb 2-1: device not accepting address 8, error -71
Dec 19 13:40:52 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 9
Dec 19 13:40:53 kernel: usb 2-1: device not accepting address 9, error -71
Dec 19 13:40:53 kernel: hub 2-0:1.0: unable to enumerate USB device on port 1
Dec 19 13:40:53 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 6
Dec 19 13:40:53 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:40:54 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:40:54 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 7
Dec 19 13:40:54 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:40:54 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:40:54 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 8
Dec 19 13:40:55 kernel: usb 3-1: device not accepting address 8, error -62
Dec 19 13:40:55 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 9
Dec 19 13:40:55 kernel: usb 3-1: device not accepting address 9, error -62
Dec 19 13:40:55 kernel: hub 3-0:1.0: unable to enumerate USB device on port 1
Dec 19 13:42:52 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 10
Dec 19 13:42:52 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:42:53 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:42:53 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 11
Dec 19 13:42:53 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:42:53 kernel: usb 2-1: device descriptor read/64, error -71
Dec 19 13:42:53 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 12
Dec 19 13:42:54 kernel: usb 2-1: device not accepting address 12, error -71
Dec 19 13:42:54 kernel: usb 2-1: new high speed USB device using ehci_hcd and address 13
Dec 19 13:42:54 kernel: usb 2-1: device not accepting address 13, error -71
Dec 19 13:42:54 kernel: hub 2-0:1.0: unable to enumerate USB device on port 1
Dec 19 13:42:55 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 10
Dec 19 13:42:55 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:42:55 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:42:56 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 11
Dec 19 13:42:56 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:42:56 kernel: usb 3-1: device descriptor read/64, error -62
Dec 19 13:42:56 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 12
Dec 19 13:42:57 kernel: usb 3-1: device not accepting address 12, error -62
Dec 19 13:42:57 kernel: usb 3-1: new full speed USB device using ohci_hcd and address 13
Dec 19 13:42:57 kernel: usb 3-1: device not accepting address 13, error -62
Dec 19 13:42:57 kernel: hub 3-0:1.0: unable to enumerate USB device on port 1
 
Hi there,

I have the same problem here with my DSL AC68U here. I purchased a brand new 2TB WD Red NAS HDD yesterday. I attached it to my PC as a regular HDD through SATA, quick formatted it, named it, chose X as the drive letter, scanned it (no error found), optimized it (no problem here too). Then I copied and pasted some files to and from the drive to see if everything was OK (and was OK).

Next I unplugged it from the PC, put it in my USB 3.0 enclosure and connected it to the router's USB 3.0 port. The router detects the HDD but cannot mount it. The enclosure is self-powered so it's not an underpowered hdd problem. Both my samsung 64GB Fit and samsung 64GB Bar usb 3.0 flash drives work flawlessly. Moreover, I had a 2.5" 500GB HDD that was running in the same enclosure attached to the router's USB 3.0 port without any issues.

What a disappointment! I have upgraded to this NAS drive due to its stability and large capacity. The enclosure does support HDDs up to 4 TB by the way so I don't think the enclosure is the source of problem here.

Any immediate help is highly appreciated :(

Erdinc
 
See my post above this can sometimes resolve your mount issue.
 
See my post above this can sometimes resolve your mount issue.
Hi skeal, mine is the DSL Modem/router version of yours and does not have "the usb 3 interference option" on the webui.

Thanks for trying to help though
 

Similar threads

Latest threads

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top