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Recent content by Cage22

  1. C

    Remote assistance through DSL& DI-524 challenge

    Thank you again. I'm going to fix my mom's setup as well as my own when I get home based on your response. I'm searching now to find articles on double-NAT'ing. I thought I understood it, obviously not. I'm really glad you answered my question/post as I knew if someone did, I'd learn something...
  2. C

    Remote assistance through DSL& DI-524 challenge

    YeOldeStonecat, THANK YOU so much. You're the first one (on 3 website forums) to give me an answer. I misunderstood double-NAT'ing. I'm going print this and save it and follow your advice. Thank you so very very much. Sincerely, Rob in VA p.s. I've always had my home setup similarly -...
  3. C

    Remote assistance through DSL& DI-524 challenge

    YeOldeStonecat, Thanks for the reply. The D-Link is getting a private IP (I believe 192.168.1.15), so I don't think there's any double-NAT'ing. As for why.. I gave her my old laptop which has a 'matching' D-Link G card in it. I gave her the wireless router so she could enjoy surfing the...
  4. C

    Remote assistance through DSL& DI-524 challenge

    I can't get remote assistance to work for my mom. She sends me an invite and I can only get in if she plugs her wired PC straight into the Verizon DSL Westell 610030 w/IP pass through enabled and not if she tries to go through both the Westell and DI-524. I setup her Dlink DI-524 port...
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