Recent content by dcmonroe00

Thanks for the suggestion. I tried deleting from Windows Credential Manager, but that did not resolve the issue.

I recently had an issue that prompted me to change the admin password on my Asus RT-AX88U Pro router. The route has two USB drives plugged into it which I was able to access just fine from Windows machines on my network prior to changing router password. After changing the password; however, I...

You are correct - when the WAN goes, it affects all LAN devices. I've looked at the modem log and see nothing noteworthy there. I've also checked the lease time; it expires in 2 days. I've tried resetting the modem several times, leaving it unplugged for 5 minutes each time, but that does not...

Thank you so much for your suggestion! I tried it, and to my surprise, IT WORKED....for about a week. After several days of uninterrupted WAN access with the cloned MAC address, the problem started again. This is SUPER frustrating. If it truly is a provisioning issue, wouldn't I see...

My experience matched yours. I've had Xfinity come out and troubleshoot. They could not replace the modem because I own it, but they said it has to be the modem or the router - there is no issue with the line. Since everything works when running directly through the modem, I am convinced it is...

Thanks for the response. I've looked at the log, and I'm not seeing any events that show a connection failure. However, I am running Net Uptime Monitor, and it is failing every few minutes, and activity keeps pausing every few minutes. As noted in the JPEG, I've had 24 failures in 56 minutes.

I recently updated the firmware on my Asus RT-AX88U Pro to 3004.388.8_2. The router was working fine prior to the update, but immediately afterward, the WAN connection became unstable. It drops every few minutes, sometimes for just a couple of seconds, other times as long a minute. The LAN...