Recent content by Dr20

I've unplugged the modem and the router at length previously, as well as having disconnnected the coax, but I will try the above procedure exactly as you've laid it out. Thanks to everyone who has helped out; I've really not had good experiences with Charter's support in the past, and it only...

At 1:39 a.m. CDT, 8/22/13- modem: System Up Time - 0 days 4h:51m:52s router: Uptime - 0 days 6 hours 3 minutes 8 seconds The other weird thing is that while my modem has the correct current time and date, there are entries in the log with the date Jan 01 1970.

@jlake From scratch. Perhaps the unit is overheating. I really doubt it, but I'm grasping at straws at this point. [Edit: Since the time of my second post, the Internet connection dropped out again, but this time it came back within a couple of minutes without me having to reboot the...

@SoCalReviews I've tried #3 to no avail, as well as having tried with MAC cloning. I've noticed that when connected to the router, for the CPE MAC address, my cable modem has at times listed the MAC address of the laptop originally used to set up the modem, as well as at times listing the MAC...

I purchased an ASUS RT-N66U on 6/29/2013. It arrived and I installed it about one week later. The cable modem the router is connected to is a Motorola SURFboard SB6121, and my Internet service provider is Charter Communications. The router worked well from the time it was installed (around...