Has the service been provisioned yet ? you stated it was going to be provisioned, at which time it would be 2gb...if its not provisioned, your thruput will be whatever it has been before you bought the 2gb service, which might explain the 1gb results..run the Routers built in speed test to the...
I have Frontier 2.5g service..my Frontier ONT is connected to the 2.5g wan port on my GTAX-6000..My Mac pro EN-0 1gb is connected to the 6000's 2.5g Lan port..Using the Qos Speed test, the down side is 2345, the upside is 980.. thats pretty close to correct for a 2.5/1.2 fiber service...using...