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Recent content by Jafang

  1. J

    Intermittent connection problems with my RT-AX86U Pro

    I have gotten a new cheap TP-Link router and the issue still persists. In a reply to another person, I just mentioned how a technician by the ISP noticed packet loss, and there were problems outside the line. So thank you for helping me to narrow down the problem.
  2. J

    Intermittent connection problems with my RT-AX86U Pro

    I have tried both options. I have also tried to a new TP-Link router and the issue persists, so I believe that this is an ISP issue. Spectrum sent a senior technician out, and they were there when packets were loss. They said there would need to be some maintenance done on the lines outside, but...
  3. J

    Intermittent connection problems with my RT-AX86U Pro

    It is a Spectrum ES2251 Modem, and from what I have seen online, its just a modem without router capabilities. I don't see anyway online to access the logs. As for direct connection, I don't have any devices with an ethernet port at home, and I am not the only one using the internet. I will...
  4. J

    Intermittent connection problems with my RT-AX86U Pro

    I did replace that LAN cable. By alternative WAN port, are you talking about the 2.5G port on the ASUS router? I have never tried that. Unfortunately, my Modem only has one LAN port. I have made sure that the antennas are screwed on firmly. My ISP did not give me a wireless router. I can...
  5. J

    Intermittent connection problems with my RT-AX86U Pro

    My router's WAN port is connected to the ISP modem. I have had this issue for a while, so my ISP did send me a replacement modem last month. I replaced everything and used the cables provided with that modem. I don't know how to see the log file for Spectrum. From what I have gotten from the...
  6. J

    Intermittent connection problems with my RT-AX86U Pro

    For the past few months, I have been having intermittent connection problems with my RT-AX86U Pro where the Wifi stays connected on all devices, but the WAN suddenly just stops and this can last anywhere from one to three minutes. Every single device connected to the network just loses access...
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