Recent content by jholmes07

Thanks man for recommending me to have them come out. I did just that and they were able to identify the cable coming into my house was badly damaged/cut (probably from a window replacement the month prior, the line comes in near the base of the window). It’s been over 1 week of solid up time...

Thank you very much for the detailed response. I stopped trying to call the ISP because as soon as you mention you have your own modem they blame it on that and refuse to troubleshoot further. I will give it another shot. At the insistence of the modem manufacturer I had the ISP increase...

These are the logs from my modem. Thanks! Date Time Event ID Event Level Description 04/18/2022 05:02 67050300 5 "DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided...

Thanks but i have tried this as well. no dice.

Quote from a review in 2017: Hardware Inside the case, Arris has equipped the SB8200 with a Broadcom BCM3390 chipset (a much needed change from the SB6190’s Intel Puma 6 chipset), 3 GB of RAM, 128MiB S34ML01G200TFV00 Spansion flash memory NAND and 16 MiB Macronix MX25L12805D SPI NAND flash...

Thanks for all the feedback.

Every 4/5 days, my internet connection drops and I have to reboot the modem for it to start working again. LAN and local network works perfectly fine but cant access google or anything on any of my devices. I have been trying to get to the bottom of my internet interruptions for the better part...

Thanks for this. My new router arrived and I am about to do all of this. The part I hate the most is the new SSID's :(

Can you or someone else please link to the guides for recommended set up for a new ASUS router? I know there are a few around in the forums. Not sure which ones are the defacto guides today.

Thanks everyone. It turns out my unit is from 2019. I’m pretty sure my original unit was from 2018 tho. My colleague couldn’t check his because like someone said, they put a label over the production year when he sent it in for repair. His 5GHz still doesnt work. On my end, I dont want to take...

I will give it a try thanks! How do I know if its a 2018 model? and are the 2018 models known to have issues? That was my theory when both mine and my colleagues unit demonstrated similar issues but noticed reviews were overwhelmingly positive for others. I purchased them together from Microcenter.

I had the rt-AC86U since October 2018 and ever since November 2018 its been a major pain. Finally was able to get ASUS to swap it out July 2019 and that was good for about a year but issues started again and hasn't stopped ever since! The majority of reviews says this is one of the best routers...