• SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

Recent content by kev7274

  1. K

    Is my AC86U toast?

    Well,bassically Asus told me that they couldn't do anything for me,so that's the end of the story.
  2. K

    Is my AC86U toast?

    Got an email today from Asus and they have Escalated this to who ever they escalate things to. Have to see what happens next.
  3. K

    Is my AC86U toast?

    So it's this chip?
  4. K

    Is my AC86U toast?

    Nice. I'm always soldering,so this would be an easy fix for me. I'll have to grab one of those chips. Thanks for the info.
  5. K

    Is my AC86U toast?

    Yeah,I was going to show them the picture if they said that the don't come with a 3 yr warranty.
  6. K

    Is my AC86U toast?

    The way they word it is...the receipt must have the serial number on it. Am I reading that wrong?
  7. K

    Is my AC86U toast?

    Remember at first,Asus said it had a one year warranty and now they are saying 2-3 yrs? First and foremost, I’d like to extend our sincerest apologies if our product at this point was not able to deliver up to your expectations and I thank you for giving us a chance to have it rectified. Let...
  8. K

    Is my AC86U toast?

    Thanks guys. I'm waiting on them to respond and then I'm going to show them the picture.
  9. K

    Is my AC86U toast?

    Yes,I'm in the US. I'm pretty sure that my box looked exactly like yours. I threw away the box a while back,not thinking I would need it. After Asus responds,I may show them a Picture of yours to show them that they do have the 3 yr warranty on it and to explain it.
  10. K

    Is my AC86U toast?

    Well,guess I have a brick now. Asus says that the Router has a one year warranty and I verified this with Amazon,they looked up my order. I'm not sure where I saw the 3 year Warranty logo.
  11. K

    Is my AC86U toast?

    Got an email from Asus wanting me to do the typical troubleshooting, reset, wps, etc. They do want a copy of where I purchased from Amazon, so maybe that's a good sign
  12. K

    Is my AC86U toast?

    I submitted an email to see what they say,since chat isn't available.
  13. K

    Is my AC86U toast?

    I got it from Amazon,so I have proof of purchase date.
  14. K

    Is my AC86U toast?

    Not sure where the box is, but when I checked the serial on Asus site, it said expired July 2020.
Back
Top