Recent content by micahelriley

Hi, recently I noticed very high ping when completing a traceroute or using pingplotter with hops 1 and 2 showing 50-90% packet loss. Intially I thought this was a double NAT issue, but after a little research I found that hop 2 is a private bogon address. Is this something my ISP configured...

thank you, I'll look into them.

Well that would probably explain what I'm seeing, thanks for the info., I'm sure the Tech will replace it. Say the ISP, or Tech. decides not to replace it for some reason, would a new router placed in brdge mode with the Hitron bypass the defective chipset all together? I understand what bridge...

Hi, it's a Hitron CODA 4582

Hi, my plan is only 350 up/10 dwn, so maybe it's not high enough for the OFDMA channels to be engaged, like you said? As far as splitters there are none from the pole to the modem, it's actually one thing we removed when I had other issues two years ago. I should mention that all the speed tests...

Hi, it's a Hitron CODA 4582

Hi, I was wondering if someone could explain a few things regarding the data from my DOCSIS WAN report? I'm experiencing some intermittent latency issues with ping spikes tested on different domains, happening every 60sec or so, 200-1000ms. I have a Tech coming here tomorrow and was going to...

The Tech. actually came back to replace the cable, so unfortunately I can't ask, but if you think I should ask Eastlink I will. He also replaced an unused splitter in the basement that gained approx 3.5dB. Here's a look at the tables after the fix. Port ID Frequency (Hz) Modulation...

The Tech. was here earlier and completed a signal check. I mentioned we had a storm months ago where a tree fell on the lines and stressed the hell out of it. After testing and checking the cable/connectors he said it looks like water ingress in the cable. They're replacing the entire cable...

I should correct that it wasn't one of the OFDM/OFDMA channels that was enabled before, I was looking at a different table.

Hi, thanks for replying. The IS is Eastlink, but both the up and down are showing blue on the modem. As you can see the channels are disabled in the OFDMA, but last time I checked one was enabled. Seems this issue is not consistent, but if you review the tables and give some feedback I'd...

Hi, can someone help me diagnose signal level issues with my Hitron 4582 please? I'm having wireless and wired connection drops with speed tests varying in results. I can post the tables from the DOCSIS WAN, thank you.