Update - 12/29/2010
It's been a while since I last updated this thread, but I figured I should mention a couple of things that have occurred since the last time.
- First, don't buy a Hammer NAS unit. I know that I've grumbled about them in the past, but I still stand by that. Their customer...
Thank you everyone, for your help and suggestions.
After a number of hours spent playing with the new enclosure, I somehow got it to power on and remain powered on. I was able to connect to the NAS via SMB and FTP, and pulled all of my personal data (and financial info, yes!) off of the two...
Ok. The LiveCD method didn't work, but I'm not sure how to do it in the first place. So...
Hey Tim! How exactly would I be able to read the contents of the RAID drives when using a LiveCD?
When I had it booted up, the LiveCD couldn't see the RAID drive or didn't have a way to read it. All...
In case anyone is still reading this thread... here's an update:
I finally got the replacement chassis today and after loading up the existing drives...
The old problem now occurs with the new chassis.
So the new enclosure refuses to power on... the LED on the power cord (all three -...
In case anyone is wondering, I STILL HAVEN'T RECEIVED MY REPLACEMENT ENCLOSURE FROM BELL MICRO/HAMMER. It's been two weeks since I last heard from the Bell Micro Tech Support (email), and I sent a blunt email to her and the entire Hammer Tech Support department this afternoon.
It's been...
Update: I still haven't received the replacement enclosure yet, but the tech has replied by email stating that their tech support is testing the enclosure before sending to me.
So let's see... how long has this NAS been down? And because of the delays (not on my part), I am now fully outside...
Wow, I'm sorry to hear that you're going through a similar situation, albeit with a different manufacturer.
All I can recommend that you contact Lacie and insist on a replacement chassis so that you can preserve your data (although you will lose the warranty). I used the "data theft" argument...
Thanks for inquiring about my situation with my dead Hammer MyShare NAS. It's Sunday night, 9/21, and I haven't yet received the replacement chassis from BellMicro. My one year warranty is also over as of the 17th, so this isn't getting any better.
I'll call them tomorrow and see what's...
I heard back from BellMicro's tech rep this morning, who offered to send back an empty NAS enclosure. This is so that I could move my drives there (and hopefully recover the data).
I'm more or less certain that I'll forfeit any warranty replacement, but I'm very happy that BellMicro's tech...
BellMicro warranty policy puts customer data at risk if unit is returned
In case anyone was wondering what was happening with this situation, I received the replacement power cord today from BellMicro and sure enough... my Hammer myShare NAS still refuses to power on. The replacement cord is...
Thanks to both of you for helping!
Unfortunately, I have no idea what Hammer uses for their MyShare NAS (although I'd have to guess it would be some form of embedded Linux). Either way, it looks improbable that I'll be able to salvage my data by just plugging one of the drives in.
Tim, what...
I'll look into Raid Reconstructor, and I appreciate your help.
I have a dumb question for everyone: Has anyone actually tried to unplug one of two RAID 1 hard drives and connect it directly to a PC? Does anyone know whether or not the contents of the drive are viewable?
Thanks.
Their tech support was pretty insistent that opening the chassis would violate their terms of agreement regarding the warranty. I've read on some threads that BellMicro/Hammer will not honor any of their units which have been opened.
Which is crazy, because what NAS manufacturer prevents...
Hello all,
Situation:
I purchased a 1 TB Hammer MyShare NAS *almost* a year ago and for some reason, the unit refuses to power on as of last night. The LED on the power adaptor brick is flashing on/off when I plug it into the NAS but is strangely solid green when it is removed.
Anyhow, I...