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Recent content by PromiseNasDude

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    Promise NS4300 speeds went to crap

    Ok cool.. Let me know if it happens again.. We are watching this one carefully. :) Thanks.
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    Promise NS4300 speeds went to crap

    Hey NK, I have been using Windows 7 on test systems and also my home system for quite a while. Every once in a while when I transfer data between NS4600N or NS4600 performance drops by 2/3 or more. Not quite sure what the cause is but I asked to the team to investigate. It is possible the SMB...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Hi Otto, Emails were sent out to everyone who signed up for the exchange before the September 24th deadline (last year - sorry for limited offer only). Do not recall an email from you but I may have missed (or it is in my junk mail or spam folder folders) as I get 100+ pieces of email per day...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    If you are just setting up the unit it has FW 1.3.7. The current FW is SR 1.5.6 and only works with SmartNAVI version v1.1.0.14. Please download v1.0.0.25 BETA. This version will see the unit. Then upgrade FW to 1.5.6, uninstall SmartNAVI 1.0.0.25 and reinstall 1.1.0.14. :) In 1.5.6 we...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    What you experienced is the norm. The permissions on the Public directory cannot be changed, you can only assign access. Subdirectories can have permissions (security) assigned to them under AD. As for migrating data issue, this is a common issue because Security Permissions, NTFS Permissions...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    For PC to PC quest access, there is a default guest account: username: guest password: guest Make sure the guest account has sharing rights for the directory (share) to be accessed. This can be done via Sharing Setup in PASM or SmartNAVI. Thanks..
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Hi Ruff, if you are looking for a quest account that requires no authentication, this not possible at moment (but coming). As for the AD issues this will be easier via email.. :) billyh@promise.com Thanks.
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Ok.. What router and or switch? We may step you back in FW to see if the issue disappears or not... Send me your contact info in PM and I will try to have a downgrade version for you in a few days. Thanks.
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    What DMP are you using for Playback? To recap, both SMB and DLNA sharing exhibit performance issue? I have seen strange Powerlan issues with other customers. Build 6 of the DLNA resolves some issues with response times (send me a PM for access) but since you are experiencing problems via SMB...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Hi Craig, (need to clarify) you have domain administrator rights to the NAS (which is joined to the AD)?
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Added comments regarding Fry's and Rev B to this post: http://forums.smallnetbuilder.com/showpost.php?p=8220&postcount=188
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Hi Dokoder, this is NOT possible at the moment but I am working to see if we can add in next service release. I have had requests many times for this feature. We are planning SR now, in a week or two, I should be able to provide an answer. ;) Thanks.
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Hmm interesting.. Special Characters issue was resolved in SR5.. I will have this checked.. ;) Thanks..
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    Unfortunately you will need to copy the data and applie read-write access on the NAS. File Permissions are not a mirror of the OS File Permission Heirarchy. If you want to control the permissions from Windows I suggest using Active Directory which will allow you to manage the NAS under AD as the...
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    Promise Comments: Quieting Down the Promise SmartStor NS4300N and NS4300N Review!

    No sharing enabled in current version. We are working on exposing new features and settings.. I will need to get back to you on upload features. :) Replacement update has been posted a few post before this one.. Thanks.
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