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Recent content by syno.franklin

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    Drobo, Synology, ?

    Hi stevech Synology offers phone support for basic questions, such as is the DiskStation on or off, how to map a drive, or questions of the like. For more advanced questions, these questions will be fielded through our email ticketing system. In either case, our support contact info and...
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    Drobo, Synology, ?

    Hi netdefilr, All DiskStations are capable of using different sized disks as their storage pool with the Synology Hybrid RAID (SHR). Using a SHR Volume will maximize your redundant storage pool of various sized disks. So you can start with 1TB disks today, and upgrade to 2TB or 3TB disks later...
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    New Synology 1010+

    @scottlindner Please PM me the email address which you have used to contact Synology, and the region of the world you are from. Or you may elect to use our product inquiry form, found here Hope this helps, and have a good day.
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    Easy to set up NAS

    Hi sketch2099 If you would to see some articles on how to setup file sharing on the DiskStation, please refer to the following articles How to create a user How to create a share How to access data on the DiskStation from Windows The complete full information about File Sharing...
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    210j.. Low Read speed

    @chronaden Greetings, The error you are experiencing is the HDD you are using, the WD10EADS-00P8B0 has been known to cause the performance error you are experiencing, and it is reproducible using other computers or operating systems. This specific drive is listed on the Synology HDD...
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    Thecus N0503 or Synology DS410j or QNAP TS-410

    Greetings all Just to clarify everyone about the expansion abilities of multi-bay Synology DiskStations, we support 1 Disk Basic mode --> 2 Disk RAID-1 2 Disk RAID-1 --> 3 Disk RAID-5 x Disk RAID-5 --> x+1 Disk RAID-5, where x is greater or equal to three y Disk RAID-6 --> y+1 Disk RAID-6...
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    Synology Launches New North American Website

    Greetings claykin 1. Telephone support for the US has been available for almost four years - the number is 425-818-0858, and is available M-F, 9A-5P PST 2. Warranty support is handled through the US Support Office 3. If a DiskStation is out of warranty, and requires a hardware repair or...
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    Synology Launches New North American Website

    Redmond, WA – October 22nd, 2009 - Synology® America Corp., today announced the official launch of it’s North American website at www.synology.com, featuring updated product information, how to guides, regional case studies, industry solutions, US-based product support and more. Synology® Inc...
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    Synology DS109 and DS109+ Reviewed

    Evening claykin Thanks for your feedback, however I left something out about USB Copy - After USB Copy has finished copying the contents of the flash drive, the drive will be automatically ejected. Afterwards, it is safe to remove the flash drive. The representation of of when it is safe to...
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    Synology DS109 and DS109+ Reviewed

    @claykin 1) Can the front panel backup button be used to safely eject the USB/eSata drive? (i.e. A Readynas backup button can be held for 5 seconds to eject the USB drive). This is extremely useful for people who want to rotate external drives and not need to login to the GUI. Unfortunately...
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