tech support

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  1. Z

    Sudden network issues, looking to fully reset my TUF-AX5400 router running Gnuton's Merlin fork

    Hey, been a while. After applying the most recent firmware updates to my TUF-AX5400, I'm noticing both slower overall speeds on all connected hardware, as well as higher ping on my PC that's using a media bridge (RT-AC56U, running John's fork) in place of a hardwired cable connection. I'm not...
  2. D

    MoCA 2.5 Packet Loss (GameStream/Moonlight Stuttering)

    I have a gaming PC in my bonus room, and I use GameStream/Moonlight to stream games to an NVIDIA Shield Pro in my living room. My network consists of three TP-Link Deco X60 mesh routers with three GoCoax WF-803M MoCA 2.5 adapters (see attached network diagram.) I stream at 1080P 60FPS and it...
  3. G

    Questions about optimal settings for an Asus AX88U router

    Generally speaking, looking for what is currently considered the optimal (As in the best balance between stability and performance) for an Asus AX88U running the latest Merlin firmware. I've been fiddling with this thing for months now and I keep getting this feeling that I'm doing something...
  4. Q

    Cannot access web interface after upgrade to 386.1_2 on AC5300

    hello, After update to newest version I suddenly can't access the web interface. I can see the login page but after authenticating it gets hung trying to log in. Any ideas how to solve this? Thanks!
  5. M

    RT-AX88U CPU Usage

    I recently upgraded from a 68U which was rock solid, and ran scripts fairly well despite having a much slower CPU. The 68U rarely needed a restart, despite having it for years and constantly tinkering with it. But this new RT-AX88U seems to be having some stability issues that I can't shake...
  6. Julio Urquidi

    Arris’ HomeAssure Service Targets Customer Satisfaction For Providers

    Arris’ new hardware, software, and service platform is designed for service providers struggling to support customers experiencing Wi-Fi related challenges and problems. Home Assure combines systems, self-help portals and people power to help tackle issues ranging from performance to Wi-Fi...
  7. Julio Urquidi

    Best Buy Wants To Fix Your Wi-Fi

    The growing numbers of consumers wanting to set up and manage their own wireless networks at home seems to have inspired Best Buy to launch a new service to meet a rise in demand. Geek Squad Wi-Fi Setup & Support will have two offerings, a one-year plan and a two-year plan, where the tech...
  8. Julio Urquidi

    Best Buy's Magnolia To Use Domotz Remote Services for Troubleshooting

    As the number of homes using smart devices increases, so will the amount of tech support needed. In response, customers of Magnolia stores, a Best Buy brand, will soon get upgraded remote assistance thanks to a partnership the chain store company is making with Domotz. Domotz specializes in...
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