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2.4ghz connectivity and arp issues

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agilani

Very Senior Member
Hi,
I've been trying to troubleshoot the problems many of us have been experiencing with wireless connectivity on the new 384 code base. I've been doing packet caputres and looking through logs to try and find a common thread for why/when the problem occurs on my ac88. Here is something interesting i found.

I started doing a network capture while i was experiencing problems with throughput and latency on the 2.4ghz. Wired and 5ghz appeared to be working fine.

A few observations from the packet caputre...

High latency just pinging the router interface on 2.4 ghz with only 2 hosts connected
lots of tcp spurios retransmissions, dup ack and resets
no ssdp traffic which is very common normally
lots of duplicate and repeated dhcprequest and dhcpack over and over in the logs and no dhcp in the traffic
and lots of issues with arp
Code:
10    4.190196    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    Who has 192.168.1.126? Tell 192.168.1.1
12    4.190232    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    192.168.1.126 is at 14:ab:c5:29:dc:95
27    12.085077    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
28    12.150206    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    192.168.1.1 is at 2c:4d:54:21:17:f0
90    39.798098    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    Who has 192.168.1.126? Tell 192.168.1.1
92    39.798142    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    192.168.1.126 is at 14:ab:c5:29:dc:95
93    40.584450    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
95    41.573567    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
96    42.583403    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
97    45.598593    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
98    46.582523    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
99    47.572151    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
100    48.581563    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
101    49.576399    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
102    50.581669    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
103    51.585371    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
104    52.582358    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
105    53.582136    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
106    54.577736    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
107    55.574946    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
108    56.584652    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
109    57.590226    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126

and when checking the arp table on the router - lots of arp incomplete

this all the while there is continuous ping running between the workstation and router.


basically all of the symptoms of a layer 2 meltdown anyone else looking into this? I've tried to open up a case with asus to see if i can track this down.
 
Hi,
I've been trying to troubleshoot the problems many of us have been experiencing with wireless connectivity on the new 384 code base. I've been doing packet caputres and looking through logs to try and find a common thread for why/when the problem occurs on my ac88. Here is something interesting i found.

I started doing a network capture while i was experiencing problems with throughput and latency on the 2.4ghz. Wired and 5ghz appeared to be working fine.

A few observations from the packet caputre...

High latency just pinging the router interface on 2.4 ghz with only 2 hosts connected
lots of tcp spurios retransmissions, dup ack and resets
no ssdp traffic which is very common normally
lots of duplicate and repeated dhcprequest and dhcpack over and over in the logs and no dhcp in the traffic
and lots of issues with arp
Code:
10    4.190196    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    Who has 192.168.1.126? Tell 192.168.1.1
12    4.190232    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    192.168.1.126 is at 14:ab:c5:29:dc:95
27    12.085077    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
28    12.150206    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    192.168.1.1 is at 2c:4d:54:21:17:f0
90    39.798098    AsustekC_21:17:f0    IntelCor_29:dc:95    ARP    42    Who has 192.168.1.126? Tell 192.168.1.1
92    39.798142    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    192.168.1.126 is at 14:ab:c5:29:dc:95
93    40.584450    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
95    41.573567    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
96    42.583403    IntelCor_29:dc:95    AsustekC_21:17:f0    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
97    45.598593    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
98    46.582523    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
99    47.572151    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
100    48.581563    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
101    49.576399    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
102    50.581669    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
103    51.585371    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
104    52.582358    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
105    53.582136    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
106    54.577736    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
107    55.574946    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
108    56.584652    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126
109    57.590226    IntelCor_29:dc:95    Broadcast    ARP    42    Who has 192.168.1.1? Tell 192.168.1.126

and when checking the arp table on the router - lots of arp incomplete

this all the while there is continuous ping running between the workstation and router.


basically all of the symptoms of a layer 2 meltdown anyone else looking into this? I've tried to open up a case with asus to see if i can track this down.


So far here is the generic response from the knuckleheads @ asus

change channel bandwidth to 40 - mine was set to 20/40 - made no difference
Disable QOS - was already disabled
Disable AiProtection - Really?
Control channel auto - was already set to auto

Additional steps to try if the Wi-Fi problem still persists.
a. Make sure the settings like QoS or AiProtection are DISABLED, only have the regular Wi-Fi/internet setting.
b. Reboot/restart the router 3 times, (use the power on/off button on the router, allow the router to finish the booting process before restarting it again, it may take about 3 – 5 minutes) in order to get the router’s memory/cache completely cleared/refreshed.


In the event that you have additional concerns, please let me know and I will be happy to take care of them as well. Thank you for choosing ASUS. Your case number is: N180665774.
 
So far here is the generic response from the knuckleheads @ asus

change channel bandwidth to 40 - mine was set to 20/40 - made no difference
Disable QOS - was already disabled
Disable AiProtection - Really?
Control channel auto - was already set to auto

Additional steps to try if the Wi-Fi problem still persists.
a. Make sure the settings like QoS or AiProtection are DISABLED, only have the regular Wi-Fi/internet setting.
b. Reboot/restart the router 3 times, (use the power on/off button on the router, allow the router to finish the booting process before restarting it again, it may take about 3 – 5 minutes) in order to get the router’s memory/cache completely cleared/refreshed.


In the event that you have additional concerns, please let me know and I will be happy to take care of them as well. Thank you for choosing ASUS. Your case number is: N180665774.



My 10 cents worth,

My 2.4 rock solid here.
[Edit] Standard router mode.

2.4 settings:
Channel width manually set to 20 MHz.
[Edit] Channel selection - auto.
Mu-MIMO disable.
Universal Beamforming disable.
Airtime fairness disable.
Roaming assistant disable.
Reduce USB 3 interference disable.

All these have been recommended at one time or another in this forum.
Might be worth trying?
 
My 10 cents worth,

My 2.4 rock solid here.
[Edit] Standard router mode.

2.4 settings:
Channel width manually set to 20 MHz.
[Edit] Channel selection - auto.
Mu-MIMO disable.
Universal Beamforming disable.
Airtime fairness disable.
Roaming assistant disable.
Reduce USB 3 interference disable.

All these have been recommended at one time or another in this forum.
Might be worth trying?

I have most of these with the exceptinof reduce usb 3 interference....hmm, i did plug in the USB card into the front usb 3 slot, but it's a usb 2 card. Will give hat a shot and see what happens. I also just added reduce bluetooth interference as well.

Hmm, just checked the ac88 doesn't seem to have the usb interference setting.

thanks for your feedback!
 
Last edited:
My RT-AC66U B1 started to loose the 2.4 band today. Watching Acrylic WIFI analyzer the 2.4 band blinks on and off. Did a factory reset reloaded latest firmware. No improvement. Tried several of the Professional changes with no luck. May go back to a prior firmware or haul out the WRT1900AC!

Sent from my P01M using Tapatalk
 
My RT-AC5300 with 3.0.0.4.384_21045 is definitely seeing some strange 2.4Ghz issues as well. I have Roaming Assist, Universal Beam forwarding, Enable WMM APSD, Multi-User MIMO and Airtime Fairness all turned off and nothing seems to help.
 
My RT-AC66U B1 started to loose the 2.4 band today. Watching Acrylic WIFI analyzer the 2.4 band blinks on and off. Did a factory reset reloaded latest firmware. No improvement. Tried several of the Professional changes with no luck. May go back to a prior firmware or haul out the WRT1900AC!

Sent from my P01M using Tapatalk

Did you see any channel bandwidth interference with the analyzer. I was about to go back to the earlier code the last time this happened, i noticed that for some reason the 2.4 ghz was on channel 5 a few times when the problem started happening. I changed it to channel 7 and the 2.4 ghz has been stable since. That's been only 3 to 4 days ago. I also notice the snr and rssi were both 0. My current guess is that maybe the auto channel selector isn't looking at the SNR or RSSI and is just randomly assigning the channel even if there is a conflict.

I wish i had my wireless analyzer to prove the point though :(

It could also be that choosing channel 7 forces 20 Ghz spectrum...but it looks like the router was set to 20ghz only even on auto despite my setting it to 20/40. Dunno, that may be a result of disabling channel bonding,
 
Last edited:
My RT-AC5300 with 3.0.0.4.384_21045 is definitely seeing some strange 2.4Ghz issues as well. I have Roaming Assist, Universal Beam forwarding, Enable WMM APSD, Multi-User MIMO and Airtime Fairness all turned off and nothing seems to help.
Can you post the wireless log for your device? What happens if you change the channel? Like 1 or 11 which have the least overlap?
 
Last edited:

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