386.1 - AC86U Home Screen: System Status Blank

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salieri

Occasional Visitor
Hi,

Browser = Chrome 88.0.4324.150
Router = AC86U
Firmware Upgrade FROM 384.19 (merlin) TO 386.1 (merlin)

I seem to consistently get a problem when I load the router's home screen (after login) and the "System Status" shows nothing but a gray area. The page keeps trying to "load" (I can't click on anything within the page) and goes "unresponsive".

This seems to randomly occur, but consistently.

Anyone else run into this? Any way to resolve? Image below...

.
Image 1.jpg
 

dave14305

Part of the Furniture
3 suggestions to troubleshoot:
  1. If you use https, try with just http.
  2. Open the browser console with F12 and then reload the page with F5 looking for errors.
  3. Clear browser cache.
 

OzarkEdge

Part of the Furniture
Hi,

Browser = Chrome 88.0.4324.150
Router = AC86U
Firmware Upgrade FROM 384.19 (merlin) TO 386.1 (merlin)

I seem to consistently get a problem when I load the router's home screen (after login) and the "System Status" shows nothing but a gray area. The page keeps trying to "load" (I can't click on anything within the page) and goes "unresponsive".

This seems to randomly occur, but consistently.

Anyone else run into this? Any way to resolve? Image below...

.View attachment 30554

How is it with another browser?

Have you gone too long without a router factory default reset?

OE
 

OzarkEdge

Part of the Furniture
1) Seems to work fine with Chrome on my iPhone 12.
2) Last time I did a full factory reset was for 384.19

@OzarkEdge

Given no other suggestions... since 384 to 386 is a significant upgrade, I would reset the firmware and configure from scratch.

OE
 

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