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Actiontec Rolls Out Optim Wi-Fi Management Solution

Julio Urquidi

News Editor
Service provider tech support usually stops at the managed broadband gateway, but Actiontec’s Optim management platform helps extend support so that customers can self-diagnose wireless problems, and let providers better troubleshoot wireless issues that were traditionally out of their reach.

To be used in Actiontec routers and extenders, Optim will provide cloud-based dashboards to help summarize wireless environments and health, use collected data to determine devices’ strengths and weaknesses, reporting that tracks devices over time, self-service tools such as an app that lets customers troubleshoot basic problems on their own, and cloud agents that push relevant device support data to the Optim cloud.

By using Actiontec’s Optim platform, both customers and providers are given tools and information that could lessen unnecessary house-calls and lost time when dealing with onsite network troubleshooting.

Optim is now available only through certain providers with data being collected through provided Actiontec gateways and MoCA extenders.

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