ASUS AC3100 - RT-AC88U

[jam116]

Installed a new router today...My laptop connects fine and has internet, my other laptop connects to router and has no internet. My PC (connected by network cable) sees network and connects, but also has no internet...

I have updated firmware, reset - no luck
Factory restored, reset - no luck.

ASUS Tech support was zero help.
Modem reset each time....

 

[Ken Atkinson]

Installed a new router today...My laptop connects fine and has internet, my other laptop connects to router and has no internet. My PC (connected by network cable) sees network and connects, but also has no internet...

I have updated firmware, reset - no luck
Factory restored, reset - no luck.

ASUS Tech support was zero help.
Modem reset each time....

Has your antivirus/firewall s/w detected/defined new router as not being on your home network

Sent from my ONEPLUS A6013 using Tapatalk

 

[jam116]

Thank you Ken, The two PC's that I have set up currently do not use anti-virus.....One is just running a scanner program ProScan to broadcast First Responder calls....On it is use Windows Defender only.
The other is just a backup up to the above PC and is not powered on most of the time..