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ASUS AiCloud not working even in the local network.

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jaseemharry

New Around Here
I brought a new ASUS AC58U Router. I was trying to setup AiCloud but i couldn't get it working. "https://[your ASUS DDNS name].asuscomm.com" shows "This site cant't be reached" and "https://[your ASUS DDNS name].asuscomm.com" refused to connect.
I followed exactly as in the manual. When i try "ftp://[your ASUS DDNS name].asuscomm.com", i can access my storage device attached to the router when i am in the same network. (This also not working remotely).
Please help me on getting AiCloud to work.
 
I just found out that ISP gives me a private WAN IP address, not a public IP (CGNAT) . So there will be a problem of Double NAT. Please let me know whether this is the reason i can't access AiCloud. Thanks. Please help.
 
Latest update crashed aicloud, if you rollback to previous version it should work.
Asus is having this problem for few months now, and not doing nothing
 
Ah I see. Which firmware update should I go for? I tried to flash another version but the Upload link on the Firmware management page doesn't even seem to work...
 
Ah I see. Which firmware update should I go for? I tried to flash another version but the Upload link on the Firmware management page doesn't even seem to work...
You're replying to a post that's over five years old. The people posting haven't been seen since 2018. The firmware they were using predates the existence of your router (RT-AX56U).
 

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