ASUS AiCloud not working even in the local network.

[jaseemharry]

I brought a new ASUS AC58U Router. I was trying to setup AiCloud but i couldn't get it working. "https://[your ASUS DDNS name].asuscomm.com" shows "This site cant't be reached" and "https://[your ASUS DDNS name].asuscomm.com" refused to connect.
I followed exactly as in the manual. When i try "ftp://[your ASUS DDNS name].asuscomm.com", i can access my storage device attached to the router when i am in the same network. (This also not working remotely).
Please help me on getting AiCloud to work.

 

[jaseemharry]

I just found out that ISP gives me a private WAN IP address, not a public IP (CGNAT) . So there will be a problem of Double NAT. Please let me know whether this is the reason i can't access AiCloud. Thanks. Please help.

 

[Goran_m_pg]

Latest update crashed aicloud, if you rollback to previous version it should work.
Asus is having this problem for few months now, and not doing nothing

 

[nfshp253]

Ah I see. Which firmware update should I go for? I tried to flash another version but the Upload link on the Firmware management page doesn't even seem to work...

 

[ColinTaylor]

Ah I see. Which firmware update should I go for? I tried to flash another version but the Upload link on the Firmware management page doesn't even seem to work...

You're replying to a post that's over five years old. The people posting haven't been seen since 2018. The firmware they were using predates the existence of your router (RT-AX56U).