ASUS RT-AC5300U & Release of Firmware version 3.0.0.4.386.43129

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susa-me

New Around Here
I upgraded to this FW Version 3.0.0.4.386.43129 last night on an AiMesh rt-ac5300 main node + (using also 3 rt-ac68u nodes) and it broke the connection to my cable modem. Essentially admin page showed X for internet connectivity. I hard rebooted the primary and all the nodes but that did not fix things. I even bounced the modem and then bounced all nodes sequentially starting with rt-ac5300, but still no connection. I flashed back to Version 3.0.0.4.384.82072 and magically things came back to normal.
I read in another thread that 386 requires a factory reset of the router!!?
If so, then why was I able to perform the FW upgrade from the router's webGUI/admin page? Also nowhere on the asus support site it says to perform a factory reset.
 

masimo

New Around Here
AI Mesh as well. Running AC5300 & AC66

3.0.0.4.386.43129 failed to update and now I can't log into the Router via the phone App or the webGUI. What an awful experience. A full hardware reset looks like the only option for me.

ASUS should pull this update until they fix these issues.
 

susa-me

New Around Here
AI Mesh as well. Running AC5300 & AC66

3.0.0.4.386.43129 failed to update and now I can't log into the Router via the phone App or the webGUI. What an awful experience. A full hardware reset looks like the only option for me.

ASUS should pull this update until they fix these issues.
sorry to hear that! good luck.
 

OzarkEdge

Part of the Furniture
I upgraded to this FW Version 3.0.0.4.386.43129 last night on an AiMesh rt-ac5300 main node + (using also 3 rt-ac68u nodes) and it broke the connection to my cable modem. Essentially admin page showed X for internet connectivity. I hard rebooted the primary and all the nodes but that did not fix things. I even bounced the modem and then bounced all nodes sequentially starting with rt-ac5300, but still no connection. I flashed back to Version 3.0.0.4.384.82072 and magically things came back to normal.
I read in another thread that 386 requires a factory reset of the router!!?
If so, then why was I able to perform the FW upgrade from the router's webGUI/admin page? Also nowhere on the asus support site it says to perform a factory reset.

Some reading:
Reset FAQ
Reset Button/webUI Restore
WPS Button Hard Reset

OE
 

masimo

New Around Here
Fixed. Steps followed:

  1. Reset the AC5300, turned OFF the AC66B1 mesh nodes.
  2. Turned on the AC5300, connected via webGUI
  3. Manually installed 3.0.0.4.386.43129 on the AC5300 - success
  4. Turned ON the AC66B1 mesh nodes, connected via webGUI
  5. Manually installed 9.0.0.4.386.41994 (beta) on the AC66B1 - success
  6. Relaunched Phone App - success
I understand having to occasionally manually update the Firmware, especially for beta fixes, but I think its a mistake to have the Asus Router GUI prompt users into a firmware update that will essentially brick their internet. I hope others find the manual update process works OK for them.
 

Wayne

Occasional Visitor
So far so good for me Sir.

I had it update via web UI using auto check firmware for 3.0.0.4.386.43129.

I'm on 1.5 days running without any glitch and keeping my finger crossed.
 

bbunge

Part of the Furniture
Fixed. Steps followed:

  1. Reset the AC5300, turned OFF the AC66B1 mesh nodes.
  2. Turned on the AC5300, connected via webGUI
  3. Manually installed 3.0.0.4.386.43129 on the AC5300 - success
  4. Turned ON the AC66B1 mesh nodes, connected via webGUI
  5. Manually installed 9.0.0.4.386.41994 (beta) on the AC66B1 - success
  6. Relaunched Phone App - success
I understand having to occasionally manually update the Firmware, especially for beta fixes, but I think its a mistake to have the Asus Router GUI prompt users into a firmware update that will essentially brick their internet. I hope others find the manual update process works OK for them.
There is a new release for the AC66U_B1. You have to manually upload over the beta.
 

susa-me

New Around Here
So far so good for me Sir.

I had it update via web UI using auto check firmware for 3.0.0.4.386.43129.

I'm on 1.5 days running without any glitch and keeping my finger crossed.
Hey Wayne,
That's great to hear. I will perform manual upload of FW and hard reboot all nodes.
all the best,
-v
 

susa-me

New Around Here
Update - June 10:
I managed to update all 3 Node (rt-ac68u) & the main router/rt-ac5300 during the mass update via the web-gui. The problem remains that the rt-ac5300 cannot connect to the cable modem/internet (red X on the connection to the modem in the gui).
P.S. -> it seemed that all the times that I did the auto and manual updates (no factory reset) to the rt-ac5300, the flash took. However as I mentioned no internet connectivity. I read somewhere that if you are using a custom DNS (like pihole or some other public ones), you have to first set it back to auto. I will try it when I can afford the outage.
P.P.S -> flashing the rt-ac5300 back to 3.0.0.4.384_82072 always fixed the problem.
 

susa-me

New Around Here
Update June 18:
rt-ac5300 update to successfully to v3.0.0.4_386_43576-g649d261

process done to make sure it took:
  1. shut down all nodes & rt-ac5300
  2. bring up only rt-ac5300
  3. change DNS setting from pihole to auto (ISP)
  4. reboot rt-ac5300
  5. after logging into gui, manually upload rt-ac5300 FW v3.0.0.4_386_43576-g649d261
  6. noticed that rt-ac5300 came back up with full/good connectivity
  7. unplugged rt-ac5300 from power, waited 15-20 secs and powered back up
  8. replaced DNS to my pihole and verified all good with pihole
  9. verify connectivity and wifi access are good (ethernet & wifi tests) --> all good
  10. bring up the 3 rt-ac68u nodes one by one and verify connectivity is good --> all good and all 4 devices are online
Note: rt-ac68u nodes are still showing up to date and running v3.0.0.4_386_43129-g60defb2
 

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