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Asus RT-AC68U: 10 reboots in last day

Discussion in 'Asuswrt-Merlin' started by Furant, Aug 14, 2019.

  1. Furant

    Furant New Around Here

    Joined:
    Jan 23, 2016
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    4
    Hi,
    Over the past month, my router has been rebooting at seemingly unpredictable times. I upgraded to 384.13 and even did a factory reset and tried to reapply basic settings. However, the reboots continue and, according to the attached system log, seem to occur after a client makes a DHCP request.

    It's pretty clear in the syslog to see where the reboot occurs as the system clock is temporarily reset to May 5 01:05:00 after the reboot.

    I noticed the router temps are hanging out around: 2.4GHz=60C, 5GHz=62C, CPU=88C. Could that be causing an issue?

    I'd welcome other ideas!

    Thanks!

    https://pastebin.com/embed_iframe/yk2CmHhk
     
    Last edited: Aug 14, 2019
  2. ColinTaylor

    ColinTaylor Part of the Furniture

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    Location:
    UK
    There's nothing unusual in the log (apart from the spontaneous reboots). The radio temperatures look slightly higher than normal but not excessively so. What is the ambient temperature of the room? Is there adequate ventilation around the router?

    Check the power supply, leads and plugs. Make sure they are all securely fitted and not damaged.
     
    CaptainSTX likes this.
  3. PringoBo

    PringoBo New Around Here

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    have you gotten a new android phone by any chance or updated your android OS?
     
  4. CaptainSTX

    CaptainSTX Part of the Furniture

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    Try a new power supply as a last resort before retiring the router. Just checking the output of your current supply with a voltmeter isn't enough. Bad supplies will show 19 volts but not produce enough power for reliable router operations.
     
    oso2276 likes this.
  5. Furant

    Furant New Around Here

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    Jan 23, 2016
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    Thank you all for your input. It's crazy but it's uptime now is one day and one hour so just posting here must've scared it into behaving

    I'll definitely double check the power supply and the UPS it's plugged into. I may even have a matching power supply that I can try.

    And yes, I got a new Android about two months ago. Could that possibly have anything to do with it?
     
  6. Furant

    Furant New Around Here

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    I did look around at the Android issue. I'm not sure that's it but I've turned off my wifi on my phone for a while to see if it has any impact.

    Thanks again.
     
  7. PringoBo

    PringoBo New Around Here

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    Aug 13, 2019
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    the issue was reported mainly with Android Oreo/Pie one Pixel/OnePlus phones with the Asus 66 models, with some reports on 68s. Disabling NAT Acceleration seems to solve it so far here.
     
  8. Furant

    Furant New Around Here

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    Jan 23, 2016
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    I did disable NAT acceleration and I made sure all of the power cables are well seated and my current uptime is 5 days and 5 hours, so I'm guessing that addressed it :). Thanks again for your quick responses and helping to make sure there weren't any gremlins in the system log.
     
  9. chaslp

    chaslp New Around Here

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    Sep 23, 2019
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    My ASUS RT-AC66U was plaguing me with random, sporadic rebooting for the longest time. After disabling NAT Acceleration, I'm happy to report that my router is now as solid as Oprah on a big rock.
    2019-09-24   16-05-25.jpg