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Asus RT-AC68U: Cannot update firmware, known issue?

chasfh

New Around Here
I keep trying to update my firmware for my router and the process keeps getting terminated. This happens both on the ASUS Router app (see five screenshots below) and on my laptop. I am definitely online at the time, and it happens regardless of if my VPN is on or off.

Is this a known issue with a fix? Thanks.
 

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ColinTaylor

Part of the Furniture
What firmware version do you currently have?

Is your router a genuine Asus branded model or one from a cell-phone provider?
 

chasfh

New Around Here
As it turns out, I tried again today and it happened to work just fine. So maybe it was a temporary glitch on the ASUS end.

Still, thanks for the tip.
 

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