Cable Modem Puchasing Help

Eldram

Regular Contributor
So I'm looking to save on my monthly cable bill by cutting out the modem rental fees and buying my own. Thing is, I don't know what router I need to get. My service provider is Optimum and the modem I rent from them is an Arris 802 that supports Voice (we have Optimum Voice). Does anyone know what I should be looking for in a compatible modem?
 

degrub

Very Senior Member
Have you looked on your isp’s support pages for which Modem/router they support and that will also support their voip ?
you might be locked in due to the voice option.
 

Eldram

Regular Contributor
Have you looked on your isp’s support pages for which Modem/router they support and that will also support their voip ?
you might be locked in due to the voice option.
I did but I could not find any official list from them. That'd really suck if I'm locked in!
 

degrub

Very Senior Member
If they have a support forum, ask there. Otherwise go through the vendor pages and support forums and see what you find out. I would start with Arris and a few other popular modems that match your current Arris specs. Some will claim compatibility, but you should dig deeper.
 

Eldram

Regular Contributor
If they have a support forum, ask there. Otherwise go through the vendor pages and support forums and see what you find out. I would start with Arris and a few other popular modems that match your current Arris specs. Some will claim compatibility, but you should dig deeper.
Alrighty I'll do that, thank you.
 

Klueless

Very Senior Member
I'm surprised. I've never seen a "modem" rental fee. I have seen "wifi/router" rental fees. Sometimes the vendor provides an all-in-one "modem/wifi/router" so there's a fee for that.

I've had vendors remove their routers, replace "all-in-ones" with a modem only and even bridge an "all-in-one" product to eliminate the router fee.

I guess it's possible they have a "modem" fee but do double check. You may just need to replace the "wifi/router" to remove the monthly fee.
 
Last edited:

degrub

Very Senior Member
Klueless - reading the manual, this looks like a straight up modem for cable supporting voice. Single ethernet connection and two phone jacks.
 

Eldram

Regular Contributor
I'm surprised. I've never seen a "modem" rental fee. I have seen "wifi/router" rental fees. Sometimes the vendor provides an all-in-one "modem/wifi/router" so there's a fee for that.

I've had vendors remove their routers, replace "all-in-ones" with a modem only and even bridge an "all-in-one" product to eliminate the router fee.

I guess it's possible they have a "modem" fee but do double check. You may just need to replace the "wifi/router" to remove the monthly fee.
Definitely a modem rental fee. Here's a clip from the bill itself:

Modem Rental Fee.JPG


As mentioned above, it's a modem that supports voice.
 

Klueless

Very Senior Member
Definitely a modem rental fee. Here's a clip from the bill itself:
View attachment 26386
I stand corrected. First time I've seen pricing done this way. (Hope it doesn't catch on : -)

"EQUIP, TAXES & FEES: Free standard installation with online orders. Modem-lease will be charged $10.00 a month. Free Smart Router available with leased modem. Limit 1 router per household. A $3.50 Network Enhancement Fee applies."
 

Similar threads

Latest threads

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top