What's new
  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

Cannot Connect to Any Asus Website with an RT-AX86U Pro Router

Tattz The Bear

Occasional Visitor
This issue is really wierd. I cannot connect to any Asus URL or website. It's as if my IP has been blocked by Asus.
I first noticed this when I became aware of the latest firmware update and my router did not automatically flag it and also would not conect to the Asus update server. So I thought I would manually download it but when I tried to go to the Asus website I got the dreaded DNS_PROBE_FINISHED_NXDOMAIN message.
My first suspicion was that my DNS server (I use adguard) was causing the problem so tried several different DNS servers but no change. I tried flushing ther DNS cache; No good. I uninstalled the server certificate and reverted to a LetsEncrypt one, nothing changed.
But then I noticed that if I turned on my VPN I could access the Asus website no problem but couldn't access my own router via the GUI. So I downloaded the new firmware and installed it hoping that this might fix the problem but it didn't.
I've written to both my ISP and Asus but have yet to receive a reply.
I have IPv6 activated. Could this be a cause?
Everything else seems to work fine and I can access every website on the planet apart from Asus.
Can any of you brainiacs out there suggest what is causing this or is it that Asus just don't like me? :(
 

Support SNBForums w/ Amazon

If you'd like to support SNBForums, just use this link and buy anything on Amazon. Thanks!

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Back
Top