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Cannot upgrade r7000 from 380.68 to 384.8

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I have downloaded and unpacked the zip file, and it uploads OK, then the device recognises the file, progress bar activates, and takes about 3 mins to complete. Router reboots, but no change in firmware. Have tried factory resetting before trying to install update.No dice. What should I try next?
Using that device with Asus based firmware is illegal and has as such been blocked. Please read the stickies!

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