Chromecast with Google TV WiFi Problems

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yoggit

Occasional Visitor
Hi all. I recently purchased a new 2020 Chromecast with Google TV, but am having some headaches with its WiFi...Only this device will not see my 5GHz network, and is constantly losing connection to the 2.4GHz network. It seems that there are a number of people with this issue (see https://support.google.com/chromecast/thread/77444788?hl=en and other threads), but wondering if anyone here had seen or heard of this and may have some ideas. I've tried mucking around with the wifi settings, including the professional page, but no luck.
Thanks in advance, Jon
RT-AC86U (384.12)
 

OzarkEdge

Part of the Furniture
Hi all. I recently purchased a new 2020 Chromecast with Google TV, but am having some headaches with its WiFi...Only this device will not see my 5GHz network, and is constantly losing connection to the 2.4GHz network. It seems that there are a number of people with this issue (see https://support.google.com/chromecast/thread/77444788?hl=en and other threads), but wondering if anyone here had seen or heard of this and may have some ideas. I've tried mucking around with the wifi settings, including the professional page, but no luck.
Thanks in advance, Jon
RT-AC86U (384.12)
I just researched this new first gen product yesterday and concluded it was not ready for prime time... holiday sales, maybe, but not worth messing with. I wouldn't waste any time on it.

OE
 

L&LD

Part of the Furniture
I just read 'Google...' and knew it was a hard pass. :)
 

KimN

Occasional Visitor
Hi all. I recently purchased a new 2020 Chromecast with Google TV, but am having some headaches with its WiFi...Only this device will not see my 5GHz network, and is constantly losing connection to the 2.4GHz network. It seems that there are a number of people with this issue (see https://support.google.com/chromecast/thread/77444788?hl=en and other threads), but wondering if anyone here had seen or heard of this and may have some ideas. I've tried mucking around with the wifi settings, including the professional page, but no luck.
Thanks in advance, Jon
RT-AC86U (384.12)
I have had the issue in the past, sometimes I could see the device sometimes I couldn’t. Tvs, chromecasts and anything that would idle a lot.

Solution for me was turn off a option called Airtime fairness on the router and it was like magic.

On the router go to wireless > professional > airtime fairness and disable it.
 

doczenith1

Very Senior Member
Solution for me was turn off a option called Airtime fairness on the router and it was like magic.

On the router go to wireless > professional > airtime fairness and disable it.
This is good idea for 99% of people regardless of using a chromecast device or not.

To the OP:
When I first got my CCwGTV I would be streaming local content over my LAN and every now and then (maybe once or twice a day) the stream would stop. I would have to click to resume. My plan all along was to buy a USB C hub with an ethernet port and use that instead of wifi. Once connected to ethernet I stopped having my issue. In hindsight it was probably a wifi issue. I do remember reading on reddit that the CCwGTV does not like the higher 5 GHz wifi channels. Mine was connected to the lower channels but apparently there are still some issues with the lower channels.

To the naysayers :)
My previous setup was a HTPC running Kodi for local stuff and a gen 2 Chromecast for casting Netflix etc. from my tablet or phone. The CCwGTV does both and does them better. It was a PITA to rewind or fast forward Netflix using my phone. Now it's just a click on the remote that came with the CCwGTV. Also, the CCwGTV plays almost everything (4k HDR HEVC not so much) I throw at it where my 4 year old N3700 based HTPC would struggle on some 1080p videos. And I don't think it does too much phoning home thanks to DNSFilter and Diversion.
 
Last edited:

yoggit

Occasional Visitor
Thanks for the suggestions guys. My CCwGTV managed to update to a newer firmware and now it seems to hold the 2.4GHz connection and is now finally stable. However, I'm struggling to set my router's 5GHz channel to anything other than 149-165 range. Region is set to Australia...
From what I can find, 32-48 should be available.
Thanks again.
 
Last edited:

yoggit

Occasional Visitor
I set my region to USA and those lower channels are now available, and useable and my Chromecast can now see and use my 5GHz wifi... no thanks to Google!
 

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