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Don't always blame the router

Discussion in 'ASUS AC Routers & Adapters' started by wouterv, Feb 22, 2020.

  1. wouterv

    wouterv Very Senior Member

    Joined:
    Aug 4, 2013
    Messages:
    1,065
    Just to make you all aware:
    The newest laptop in house with a 2x2 Intel Wireless-AC-9560 adapter often refused to properly connect to the RT-AC68U router and did not get the expected network performance.
    The maximum expected connection rate should be 866/866 Mbps, it often showed 866/433 Mbps or worse.
    This turned out to be related to a poor network adapter driver.
    Windows 10 did not find a new driver, the Intel site listed an updated driver that fixed "Slow throughput when device is connected to a 5 GHz network" and it obviously did, the connection is now solid 866/866 Mbps with Internet speeds that hit the ISP subscription limit of 600/600 Mbps.
     
    COBOL-Coder, bitsbytes and L&LD like this.
  2. thiggins

    thiggins Mr. Easy Staff Member

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    May 18, 2008
    Messages:
    14,237
    Thanks for sharing that. Intel frequently updates drivers and I always keep up to date.

    Note that AX problems with older Intel adapters (can’t even see the AP) can be fixed by updating the driver.
     
  3. OzarkEdge

    OzarkEdge Part of the Furniture

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    Don't blame anyone... just work the problem. Updating OEM adapter drivers is networking 101, right after fixing the cabling.

    OE
     
  4. wouterv

    wouterv Very Senior Member

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    Easy said, the previous Intel driver I installed in trying to fix the issue didn't make a change.
    In the past I have frequently rolled back network adapter drivers due to issues in newer versions.
    In other words, there is no simple 101 always right solution.
     
    Grisu likes this.
  5. OzarkEdge

    OzarkEdge Part of the Furniture

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    Agreed. My point really was, don't "always blame" something as there are often too many unknowns in play, especially with networking.

    OE
     
  6. RMerlin

    RMerlin Super Moderator

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    Over the years, Intel has been very uneven in the quality of their wireless driver. Quite a few releases caused issues, requiring either a downgrade or a later upgrade.

    When they get the software right however, their cards are very reliable.
     
    Grisu and wouterv like this.