I seem to stuck on 376.49_5

[Thagor]

My router is a AC56U and I wanted to update it. I downloaded the correct version RT-AC56U_380.65_0.trx from the mediafire host. Now when I go to the Firmware Upgrade tab on my router an select this file the procedure starts and runs until it hits 100% and tells me it was successful. The browser refreshes and I'm back at the network map page but the firmware is still 376.49_5. I tried it now a couple of times with a reboot before I update and with a different browser (FF and Chrome) but no luck every time the same thing happens or to more precise seemingly nothing happens. Now I'm out of ideas

 

[Thagor]

Thanks!

 

[canuck in the wilderness]

Thanks - same problem (AC68U / 374.43). Hope I can simply restore saved config settings.....

 

[joegreat]

...same problem (AC68U / 374.43). Hope I can simply restore saved config settings.....

Nope, you should not restore old firmware settings to new version!

You can use John's User NVRAM Save/Restore Utility to only save and restore USER enter data - not the whole HIDDEN CONFIG data which is firmware version dependent!

Same problem equals same solution:
You wanna jump from a very old version to the newest - an intermediate step is needed! For the AC68U, you need to install first version 378.50 for the CFE (BIOS) Update - then you can jump to the newest 380.65 version.

And: You have to do a factory reset AFTER the update to .65 and reconfigure the router manually from scratch or use John's tool!

 

[canuck in the wilderness]

Thanks Joegreat - have upgraded and notice that all setting still intact - assume I should STILL do a factory reset and manual config (it's not that much on this router so not a big deal).

 

[joegreat]

...assume I should STILL do a factory reset and manual config (it's not that much on this router so not a big deal).

Yep, to many "hidden" settings changed from the old firmware to the new one: Do yourself a favor and run the factory reset and reconfigure the router from scratch.