I'm a long-time merlin/asus user and need some assistance with an issue but I don't think it's related to merlin's FW.
In summary I upgraded by internet plan with Optus in Oz (NBN) from a FTTC 50/20 to 100/40 connection - Optus call this a 'speed pack'.
The update to my service happened and since then I can't access the internet and I have tried everything I can think of. I have a Optus engineer coming on Monday but that means no internet all weekend with 2 kids and wet weather - so this is an emergency for sure...
This is what I can tell you...
Is there anything else worth trying? Or am I screwed until next week?
In summary I upgraded by internet plan with Optus in Oz (NBN) from a FTTC 50/20 to 100/40 connection - Optus call this a 'speed pack'.
The update to my service happened and since then I can't access the internet and I have tried everything I can think of. I have a Optus engineer coming on Monday but that means no internet all weekend with 2 kids and wet weather - so this is an emergency for sure...
This is what I can tell you...
- NBN connection box - looks fine/normal with all lights solid blue. Plus NBN engineers have remote tested and everything looks good
- RT-AX86S router with Merlin has red light for internet (GUI reports no internet) but I can see it is getting the WAN IP address from the NBN box as per normal
- RT-AC68U router reset and flashed with latest stock reports internet connected but no actual internet working from router or clients
- with AC68U I can see in the logs that it has no internet - can't even do the NTP sync
- I can't ping anything across the WAN from the router or any client
- I have tried using google DNS on the WAN config but this doesn't work
- I have even connected a laptop directly to the NBN box via ethernet and it gets an IP address from the NBN box but still no internet
Is there anything else worth trying? Or am I screwed until next week?