JeeperDon
Occasional Visitor
<rant>
I have a 2 yr old Asustor 5104. It was fine for 18+ months, then maybe 4-5 months ago it started crashing and getting "LAN unplugged/replugged" errors. The crashes are anywhere from once a week to 5 times a day. I've been working with their support ticket system for months with nothing done other than me implementing a logging method they wanted and sending them the results. Zero done to actually fix the problem. I gave them an ultimatum today (via ticket reply), "I'm tired of waiting, fix or replace NOW!", will see where that goes.
</rant>
I'm seriously considering buying a Synology DS1517+ (clean up and sell the Asustor). The Synology box is newer, better performance, and has another slot, but does Synology have better support than Asustor?
I have a 2 yr old Asustor 5104. It was fine for 18+ months, then maybe 4-5 months ago it started crashing and getting "LAN unplugged/replugged" errors. The crashes are anywhere from once a week to 5 times a day. I've been working with their support ticket system for months with nothing done other than me implementing a logging method they wanted and sending them the results. Zero done to actually fix the problem. I gave them an ultimatum today (via ticket reply), "I'm tired of waiting, fix or replace NOW!", will see where that goes.
</rant>
I'm seriously considering buying a Synology DS1517+ (clean up and sell the Asustor). The Synology box is newer, better performance, and has another slot, but does Synology have better support than Asustor?
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