fairmarketvalue
Occasional Visitor
The night before last we experienced some major thunderstorms and a brief power outage. I have 3 XT8 units (a router and two nodes), each running the latest 43170 XT8 official Asus firmware. When I checked things the next morning, my Motorola cable modem showed that we had Internet coverage, but the XT8 unit that was connected to the modem as a router showed a Red status light instead of White. It would not communicate with any of my wired or wireless devices or either node, and I could not access the router via the Asus app or the web GUI.
I confirmed that Internet coverage was indeed available by connecting a computer directly to the modem. My next step was to swap ethernet cables between the modem and router to see if a bad cable was the culprit, but no joy - still Red. I then rebooted the router several times, and then did several factory hard resets (some via the reset button, others via WPS and the power button). Again, no success - just a Red light. Finally, I factory reset all three units and set up one of my other two as the router and the second as a node. No problems with either, and I was able to get wireless and wired Internet service - all is operating smoothly between them. However, when I tried to convert the "old" former router unit into being a new second node, neither the app nor web GUI could find it, even when I connected the unit via ethernet cable (blue WAN port) to the "new" working router (yellow "LAN" port) to do so.
Sorry for my tale of woe being so lengthy, but I am plum out of ideas. Am I missing something else I can do here, or is the non-functioning unit fried and finished? BTW, all units were powered on during the storms, but were connected to UPSs with surge protection. Since only one unit so configured was affected, I don't understand how its internals may have come to be fried when the others weren't.
I confirmed that Internet coverage was indeed available by connecting a computer directly to the modem. My next step was to swap ethernet cables between the modem and router to see if a bad cable was the culprit, but no joy - still Red. I then rebooted the router several times, and then did several factory hard resets (some via the reset button, others via WPS and the power button). Again, no success - just a Red light. Finally, I factory reset all three units and set up one of my other two as the router and the second as a node. No problems with either, and I was able to get wireless and wired Internet service - all is operating smoothly between them. However, when I tried to convert the "old" former router unit into being a new second node, neither the app nor web GUI could find it, even when I connected the unit via ethernet cable (blue WAN port) to the "new" working router (yellow "LAN" port) to do so.
Sorry for my tale of woe being so lengthy, but I am plum out of ideas. Am I missing something else I can do here, or is the non-functioning unit fried and finished? BTW, all units were powered on during the storms, but were connected to UPSs with surge protection. Since only one unit so configured was affected, I don't understand how its internals may have come to be fried when the others weren't.
