Mapping issue Thecus 5200

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New Around Here

Bought a Thecus 5200 second hand because I needed a bit of extra storage, was initially able to login and create shared media folders, which I could then map as a drive in windows, however a problem has developed where windows drops the connection and the only way to get it back is to restore my backup Windows image, then after 1 or 2 times it drops the connection again with the message specified network name is no longer available. This happens on both Windows 10 and 11, have confirmed that smb is enabled. I can still stream media from it in another room through 2 different media players. does anyone have any idea what the problem may be.
kind regards
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