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Nest Cam Problems with Dell L2 Switch

rorykingms

Occasional Visitor
I just got a Dell 5424 switch up and running. It’s the first L2 switch I’ve used.

I have it setup with only one VLAN (the default). QoS is turned on; Flow Control is off.

I’m having problems with the Nest Cam working with this switch. The Nest Cam is connected wirelessly to a flat AirPort Extreme in AP mode. When the AP is plugged into the Dell switch the camera will not connect. But if I plug the AP into a dumb switch it connects very quickly.

One other odd note: the Nest Cam did work with the Dell switch for about the first two hours today (new network configuration).

I have tried:
Turning off QoS.
Increasing priority for that particular port.
Turning on Flow Control.
Setting bandwidth controls for that particular port.

It’s entirely possible I just didn’t correctly set one of the above. Or maybe there is something else to set.

Any suggestions would be greatly appreciated.
 
Followup:

Found this page on the internet:
https://www.thegeekpub.com/5191/use-airport-extreme-guest-network-bridge-mode/

Basically the Airport tags all guest network traffic as VLAN 1003. I had to setup that same VLAN on the Dell switch and let it pass through that traffic from the AP and the port that connects to the main Airport (that acts as the router in this case). If you have a 3rd party router you will need to do a little more work as outlined at the above link.

A few more details:
-you need to change the port mode to General (instead of the default Access) for just the ports that handle the guest network traffic.
-leave VLAN 1 untagged on those same ports.
-assign VLAN 1003 to the correct ports as Tagged.
 
Good to hear that you have already sorted it - but yes, VLAN1003 is a damn handy thing to have in a consumer oriented AP (like the Airports) - all the 11n/11ac Airports support the functionality mentioned above.
 

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