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R7800 WOL & Speed Issue

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Tario70

Occasional Visitor
Hi!

I just bought an R7800 (on sale for 199 at Best Buy!) & in the process of setting it up I have run into 2 issues.

  1. I cannot get WOL over WAN to work. I can see the request in my logs but the PC does not wake up. WOL over LAN works without issue. I also enabled respond to ping & verified my DDNS address responds to ping.
  2. While initially setting up the router I saw my download speeds in the 90-100 via hard wired & 57+ via my iPhone 6 on the 5GHz network. Now I'm seeing 10-12 via my hard wired PC & my iPhone 6. I've tried resetting the modem & rebooting the router but nothing.
I'm on the latest Firmware & my iPhone, PC & a few other devices are set up with reserved IPs.

Lastly, I'm coming from a D-Link DIR-825 that worked flawlessly with WOL over WAN so I know it works. The big difference was the DLink had a "Virtual Server" section that allowed the setup of WOL where I'm just port forwarding on the R7800.

Any ideas/help?

Thanks in Advance!

Edit: So the big difference that the R7800 won't let me port forward to the broadcast frame/address of 255 which means no WoL via WAN. Anyone have any solutions? Netgear Guy?

Edit2:
  • I reset the router to factory settings & that did not fix the speed issue. I also tried a 30-30-30 reset & re-updated the firmware to the latest version with zero changes. For troubleshooting purposes, I had my DIR-825 & R7800 both powered on & would swap the network cables back & forth. The 825 would be in the 80-90mbps down while the R7800 would not hit higher than 15. QoS was disabled for all testing
  • For the WoL issue, does the R7800 have the ability to run as an OpenVPN server? So that I could basically connect to my network through my phone, then send the WoL packet to wake up my machine. WoL worked consistently while on my local network & this could be a work around.
Thoughts? Ideas? Any Help?

Thanks again.

Final Edit:

I returned the router to Best Buy today. Without any way to really figure out the issues I just moved on.

Thanks for those that looked at the thread.
 

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Did you try the Netgear forums? There are a lot more Netgear owners over there than here, might have been someone who went through those issues or who could have helped you.

Just a thought...
 
Did you try the Netgear forums? There are a lot more Netgear owners over there than here, might have been someone who went through those issues or who could have helped you.

Just a thought...

RogerSC, I did in fact & found these things.


It seems there are 2 problems that I face with every new router purchase:

  1. The router does not allow port forwarding to the broadcast IP address (ie: 192.168.1.255). This means WoL via WAN will fail.
  2. WoL via WAN/Internet requires the router to have a feature called "ip directed broadcast" enabled, and the IETF now requires this be disabled as the router's default setting and most manufacturers simply don't provide a way to enable it.

I found both of those answers at the Netgear Forums. This is my 2nd AC router purchase that has failed to be able to do WoL via WAN. I do think the speed issue was a defect of the specific router I bought but without a way to consistently setup WoL via WAN (WoL in general worked great), I'm left searching.

Thanks for the suggestion though!
 

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