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Reboot When Naming Devices - Asus ZenWiFi BE30000 BQ16 Pro

JohnNadeau

Occasional Visitor
When Assigning Icons and Naming Devices, I experienced three reboots in a row.

Seems like more than a coincidence 🤔

Anyone else experience this?

In my other various routers, it has never caused the router to reboot.

Note: Asus ZenWiFi BE30000 BQ16 Pro running latest firmware.

Steps to Reproduce Behavior:
  1. Click the Clients Icon
  2. Click a Device Icon
  3. Click the Device Icon Again in Next Window
  4. Change the Icon to something meaningful
  5. Give it a Friendly Name
  6. Click Apply
  7. Mine accepted one or two, then rebooted on a third.
  8. Repeated and happened again !

1738707628819.png

1738707600177.png

1738707768975.png
 
Worth Noting: I'm able to rename 2-5 Client Devices before the problem occurs. It appears that the RADIOS Reboot, not the entire Router. My Client Devices all Disconnect during this period, then reconnect when the Radios come back online.
 
I also noticed that if I used the "View List" I could edit the name without prompting a reboot.

Nice Find @raven-au !!!! Thank you! 🤗🤗🤗

I was able to Rename 55+- Client Devices over a period of 45 minutes without causing the Radios to Reboot Once!!!

I wasn't able to change the Device Icons in the View List Button (Client List), but what a BIG IMPROVEMENT!!!

I "might" venture into trying to change the Device Icons now from the Clients Button and see how it behaves while "only" changing Device Icons (without editing names)... but let's just say it irritates those around me when I'm rebooting the router every 5 minutes 😬

Thanks again!

1738856325177.png
 
So check it out ...

I WAS able to assign Device Icons in the Android App without the radios rebooting !

Had to do a handful of them twice to get them to show in the Browser/WebGUI.

So to be clear... I had Renamed the Devices in the Browser/WebGUI using the View List Button, then later assigned Device Icons in the Mobile Asus App on my phone.

If someone else ventures down this path, perhaps try BOTH Renaming them AND Assigning Icons IN THE MOBILE APP and see if it causes a Radio Reboot.
 
No issues renaming and changing icons with my triple BQ16 setup through the web interface. I'm on the latest firmware for all 3 and I was able to do 60 devices with no reboot. I didn't have any static IPs set however.
 
From my experience renaming devices etc, the router will only reboot when enabling MAC and IP Address Binding for that device. Maybe that's the issue?
I didn't have any static IPs set however.

Thanks both @skypx and @dssguy1 !

Connecting some dots here...
  1. In my case, I had made 30+- Reservations "first" before deploying the BQ16 as my Primary Router/DHCP Server.
  2. After adding those Reservations, you need to click "Apply" at the bottom of the screen, which does Reboot the Router.
  3. So perhaps when renaming my Devices & Changing Icons in the Client List, I had hit one/two of those Reserved MAC's, which automatically triggered a reboot 🤔
  4. In contrast, @dssguy1 didn't have any Reserved MAC's so Renaming/Changing Devices didn't trigger a reboot.
 

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