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RT-AC5300 Router Conneciton Issues

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Johnny Hwang

New Around Here
Hi got a question regarding my RT-AC5300 where I keep losing network connection to all devices. When I look at the router physically it looks like its been rebooted. Ive gone into the system logs and noticed that it does state that its rebooting. Sometimes my connection time could be minutes to hours and is intermittent. Has anyone seen this?

Also got a few questions regarding the power supply....

Ive looked online and noticed that the power supply for the AC-5300 is supposed to be:

AC Input : 110V~240V(50~60Hz)
DC Output : 19 V with max. 3.42 A current

The power cord that Im currently running appears to be:

AC Input : 110V~240V(50~60Hz)
DC Output : 19 V with max. 2.37 A current

Im wondering if that has anything to do with it? Could anyone confirm what the part# of the power cord they are using for there RT-AC5300 and if this could be the reason?

Thank you in advance!
 

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