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[RT-AC68R] Aicloud Upload Speed Problem

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uetax

New Around Here
Hello. first of all I'm not a native english speaker, sorry for my english.
I traveled all around the internet but I couldn't find an answer so I finally got here to ask help from the bosses of network builders.
I have a connection of 500Mbps, and my iphone works with the speed about 260Mbps on both direction.
I'm very satisfied with the wireless performance of this router.
but I have little critical problem.
I attached 1tb Samsung external hdd to this router, and I am using it as a UPNP server for sharing Movies, Photos and Videos.
I living with really cute nephew so I usually take videos of him with 4K 60fps.
My main objective is uploading this 4k videos from iphone to external hdd attached to the router.
The problem is upload speed.
I use aicloud app to upload this videos, the upload speed is about 300kB/s
The upload speed doesn't make sense at all.
I don't need to 26MB/s full speed but at least near 10MB/s is what I expected
Sharing files between PC and ext hdd is not bad at all. both direction speed are about 20~30MB/s
through samba, ftp, aicloud(chrome), speed in all cases is good.
and even with aicloud(iphone, safari) also upload speed is 10~15MB/s
but only with aicloud iphone app upload speed is so low

ㅇBelow is my configurations
Firmware is latest merlin (384.3)
ai protection - off
qos - off
upnp samba ftp - on
aicloud cloud disk is on, smart access is on
aicloud web access port 443
aicloud contents streaming port 8082
professional 5ghz
Enable IGMP Snooping - enable
Explicit beamforming - disable
Universal Beamforming - disable


ㅇwhat i tried
Turn off firewall
Change NAT Loopback - off, asus, merlin
Reducing USB 3.0 interference - disable, enable(i'm using 2.4ghz wifi also)
connecting router on aicloud app without ddns - cannot upload any files
 

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