RT-AC68U - Setting "USB Mode" to 3.0 causes USB 3.0 devices to not be recognized by the router's USB3 port

  • ATTENTION! As of November 1, 2020, you are not able to reply to threads 6 months after the thread is opened if there are more than 500 posts in the thread.
    Threads will not be locked, so posts may still be edited by their authors.
    Just start a new thread on the topic to post if you get an error message when trying to reply to a thread.

saulgudmon

New Around Here
I found 1 thread on this but it was very old and didn't have any answers so I am posting again.
NOTE: I am running the most recent firmware on my unit
1625509901209.png

1625509478820.png

I have a powered USB 3.0 external HDD hooked up to the USB 3 port on my RT-AC68U — when I switch the 'USB Mode' from 2.0 to 3.0, the router loses the ability to recognize it. The only way for me to switch the router USB mode back to 2.0 is to plug an old USB 2 thumb drive that I have into the USB 3 port (it is recognized which causes the the web browser to render the USB mode selection drop down menu). If I didn't have an old USB 2.0 stick I wouldn't have been able to get my HDD recognized at all again but it still isn't really a solution for the problem 'USB 3.0 not working' only a solution for 'USB 3.0 device not recognized'. If anybody has a solution for 'USB 3.0 not working' I would be very happy to hear it.
 

L&LD

Part of the Furniture
You need to see what RMerlin has fixed in 386.3 Beta 1. It seems related to your issue.
 

saulgudmon

New Around Here
1625512251270.png

Update: I got my USB3 HDD to be recognized in USB3 Mode (for now... I'll update if it stops working again..) — here's how!

I saw the following solution: Disable the USB 3.0 Interference setting under Wireless -> Professional (2.4 GHz band)
However this option is not available on my firmware. What I ended up doing is disabling the 2.4 GHz band entirely.
1625512111184.png

This solution works for me as all my wireless devices can connect to 5 GHz
 

Latest threads

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top