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RT-ac68u - testing ASUS support

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KeepItSimpleStupid

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So, far not too good.

I asked a question as to how to access/save power settings in repeater mode. Agent responded he referred it to supervisor. This is MUCH better than NETGEAR, On my own, you can set/read with the "wl pwr_percent" command, but it won't stick after reboots.

I referenced a particualr webpage, sent the support to the webmaster and asked what "firewire" was. FIRE WIRE as a single word. It actually was a typo for firmware. It got referred to support and interpreted as I want the firmware.

I expected the webmaster to go to the page and search for "firewire". I did not eexplitcitly say there is a TYPO.

So, it seems intellegence isnt quite there to be able to think on their own, but probably can repeat scripts. I think there needs to be a "gateway" of sorts to distribute the support requests. e.g. An "anybody" or a "more advanced" request.

The support system doesn't allow you to add information to te request. One add, might be "I found what I needed" or Added information.
 

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