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RT-AX92U issue

JokerPower

Occasional Visitor
Hi all

I have a problem with my RT-AX92U setup (two units). Almost every day, my iPhone XR loses the Internet connection. I've encountered this on other devices (MacBook Pro), but not so frequently.

I'm using the phone, and suddenly nothing loads like there is no Internet. But the connection to the WiFi is active and strong (there are 3 bars). The only way to restore the Internet connection is to disable and enable the WiFi connection manually. I can have this several times a day.

The iPhone is not far from the router, and I've never had this on my older network setup (Netgear R7000).

This is what I have in the logs:

Aug 29 15:25:54 wlceventd: wlceventd_proc_event(481): eth7: Disassoc F8:FF:C2:11:C4:D0, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8)
Aug 29 15:25:54 wlceventd: wlceventd_proc_event(481): eth7: Disassoc F8:FF:C2:11:C4:D0, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8)

Is this a bug or wrong settings in the router?

P.S. I'm using the latest stable release

Many thanks
 

bbunge

Very Senior Member
Hi all

I have a problem with my RT-AX92U setup (two units). Almost every day, my iPhone XR loses the Internet connection. I've encountered this on other devices (MacBook Pro), but not so frequently.

I'm using the phone, and suddenly nothing loads like there is no Internet. But the connection to the WiFi is active and strong (there are 3 bars). The only way to restore the Internet connection is to disable and enable the WiFi connection manually. I can have this several times a day.

The iPhone is not far from the router, and I've never had this on my older network setup (Netgear R7000).

This is what I have in the logs:

Aug 29 15:25:54 wlceventd: wlceventd_proc_event(481): eth7: Disassoc F8:FF:C2:11:C4:D0, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8)
Aug 29 15:25:54 wlceventd: wlceventd_proc_event(481): eth7: Disassoc F8:FF:C2:11:C4:D0, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8)

Is this a bug or wrong settings in the router?

P.S. I'm using the latest stable release

Many thanks
Make sure your WIFI is set to fixed channels: 2.4 GHZ CH 1,6 or 11 @ 20 MHZ 5 GHZ set to non-DFS channel (CH 36 or 149)(think the AX can use 160 MHZ bandwidth) Use Dual Band SmartConnect and leave the rest of the WIFI settings at default.
 

HellDiver

Occasional Visitor
iPhones have terrible wifi, the Xr and XS line use Intel Wifi chips, and they don't work for crap. My XS Max has an Intel wifi chip, and it's the only device that gives any trouble. It's poor on the home AiMesh, and it's worse on the UniFi system at work.
 

coxhaus

Part of the Furniture
My granddaughter is living with us for while now and her iPhone Xr works great on my 2 Cisco WAP581 APs even using roaming. So I disagree with you. Fix your software.
 

HellDiver

Occasional Visitor
My granddaughter is living with us for while now and her iPhone Xr works great on my 2 Cisco WAP581 APs even using roaming. So I disagree with you. Fix your software.
Wow, what happened that made you so bitter, and also font of all knowledge despite having a sample size of one?

iPhones with Intel modems/WiFi are known to be inferior to the ones with Qualcomm modems. This is why the iPhone 12 will be going exclusively QC.
 

JokerPower

Occasional Visitor
Still happening with the above configuration :(

The WiFi is active with all 3 bars, but no Internet connection.
 

aurizn

Occasional Visitor
Disabling roaming assistant in the wireless professional settings will help.

ASUS will never admit that their AiMesh is basically nothing than a glorified centrally managed repeater system.

AP steering doesn't work and their so-called smart connect is not an actual band steering mechanism.
 

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