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RT-N66U Outlook timing out sorted by reboot

Discussion in 'Asuswrt-Merlin' started by Igumike, Jun 27, 2019.

  1. Igumike

    Igumike New Around Here

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    I've just set up an RT-N66U using Merlin 380.70 with BT FTTP and occasionally a number of users get MS Outlook times outs/slow synch. This is often first thing in the morning but can occur at other times. Rebooting the router clears the issue, until next time. Any ideas?
     
  2. ColinTaylor

    ColinTaylor Part of the Furniture

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    There's nothing special about the RT-N66U compared to any other router that would particularly cause timeouts in Outlook. I think you'll have to investigate from the Windows side to see what the problem is. You could also look in the router's System Log > General Log for any clues.

    Does this only happen with wireless clients? Is normal web browsing also effected? Who is hosting your mail server (e.g. BT, Microsoft)?
     
  3. Igumike

    Igumike New Around Here

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    The same router running a different firmware has been fine for the last couple of years but wanted to switch to Merlin as I've never had issues with it. This is a mixture of mainly wired clients and wireless. Hosting is Heart internet. I was wondering if it could be a DNS issue that's being shown up by Outlook? I may swap to Google etc to check. I'll take a look at the logs.
     
  4. ColinTaylor

    ColinTaylor Part of the Furniture

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    Yes, DNS was the only thing that came to my mind. Which is why I asked about your mail host. I was thinking that if BT supplied your internet and mail service then maybe you have to use a DNS server that's not publicly accessible. As it is I've never heard of Heart internet so that's probably not the issue.
     
  5. Grisu

    Grisu Part of the Furniture

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    you can try Johns Merlin-fork which is stable and much newer as Merlin stopped N66U support.
     
  6. Igumike

    Igumike New Around Here

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    I had seen mention of that fork when looking at updates. It maybe my final route if I can't get anywhere with this issue. Different firmware and re-configure. Either that or manage to talk the boss into a newer router ;)