RT-N66U Outlook timing out sorted by reboot

[Igumike]

I've just set up an RT-N66U using Merlin 380.70 with BT FTTP and occasionally a number of users get MS Outlook times outs/slow synch. This is often first thing in the morning but can occur at other times. Rebooting the router clears the issue, until next time. Any ideas?

 

[ColinTaylor]

There's nothing special about the RT-N66U compared to any other router that would particularly cause timeouts in Outlook. I think you'll have to investigate from the Windows side to see what the problem is. You could also look in the router's System Log > General Log for any clues.

Does this only happen with wireless clients? Is normal web browsing also effected? Who is hosting your mail server (e.g. BT, Microsoft)?

 

[Igumike]

The same router running a different firmware has been fine for the last couple of years but wanted to switch to Merlin as I've never had issues with it. This is a mixture of mainly wired clients and wireless. Hosting is Heart internet. I was wondering if it could be a DNS issue that's being shown up by Outlook? I may swap to Google etc to check. I'll take a look at the logs.

 

[ColinTaylor]

Yes, DNS was the only thing that came to my mind. Which is why I asked about your mail host. I was thinking that if BT supplied your internet and mail service then maybe you have to use a DNS server that's not publicly accessible. As it is I've never heard of Heart internet so that's probably not the issue.

 

[Grisu]

you can try Johns Merlin-fork which is stable and much newer as Merlin stopped N66U support.

 

[Igumike]

I had seen mention of that fork when looking at updates. It maybe my final route if I can't get anywhere with this issue. Different firmware and re-configure. Either that or manage to talk the boss into a newer router