Signature update failed.

[junn0]

I used rt ax88u and this morning when I tried to update trend micro signature version I get an error "Signature update failed". Is anyone getting similar errors as I do?

 

[worf105]

Me too.

 

[Tech9]

Just try again later. The router will update it when available.

 

[festus77]

Same here.

 

[AndreiV]

Same here.View attachment 38033

Do you want a badge of honour?

TM sig updates are sporadic at best, there may well be no updates available , add to that it's the Christmas period so they may well be closed.

It's also not something anyone here could remedy. All Trend Micro features are closed source and can't be touched by Merlin.

Just wait and try again, in the past many have found that those signatures fail to update for weeks or even months.

 

[festus77]

No sir, I do not want a badge of honor. I've been using Asus routers for 7 years and running Merlin for the last 3 of those. I have never had this happen to me personally before. Just trying to be helpful.

 

[Tech9]

Andrei and his brother Sergei are going to take advantage really fast. You better pull the cable now.

 

[AndreiV]

Andrei and his brother Sergei are going to take advantage really fast. You better pull the cable now.

already there , we turned off the signature updates ))))

 

[RMerlin]

I have never had this happen to me personally before.

It happened a few times in the past. Typically it's because a signature file is missing on their server.

 

[Don->]

I used rt ax88u and this morning when I tried to update trend micro signature version I get an error "Signature update failed". Is anyone getting similar errors as I do?

Yes, I confirm this. I am running 386.4 Beta 2 on RT-AC86U I can see no pertinent log file entries in the system log. I am using logging level "all" Lates update date is

2.066 Updated : 2021/10/29 10:44

 

[geobernd]

That's a very old signature. Current one is 2.266 Updated : 2021/12/11 15:30 (or maybe even a newer one that I don't have yet).

 

[mcmxmk19]

Thanks for asking this question. Nothing worse than coming back from vacation, clicking update, and getting a “update failed.”

 

[Tech9]

Nothing worse than coming back from vacation, clicking update, and getting a “update failed.”

Really?

 

[mcmxmk19]

Really?

Yes. I do, with a flaming passion, turn into a big angry Russian whenever I see “update failed.” You see it is not my fear of Russians, for I am a Russian, named Andrei, zdraste. I hate seeing “update failed,” so annoying, much like trolls on the internet.

 

[mcmxmk19]

@Tech9 I’m the one trolling lol since this is the internet.

 

[Tech9]

I was thinking the house burned down or a flooded basement is a bit worse.
We don't even know if there is an update. What fails is the connection to the server.

 

[Morpheus2020]

Me too.
AX86U.
After many attempts, it still fails.

 

[rlunsingh]

It happened a few times in the past. Typically it's because a signature file is missing on their server.

Trend Micro update fails also after reboot - ASUSWRT-Merlin RT-AC68U 386.3_2

Can anyone please tell me if my update error is related to my router or to the update portal?
And I wonder if my version 2266 is current or not
--

downloading works from browser:

https://dlcdnets.asus.com/pub/ASUS/LiveUpdate/Release/Wireless/sig2nd_update.zip

--

ping dlcdnets.asus.com
Pinging cs95619.wpc.psicdn.net [152.199.22.142] with 32 bytes of data:
Reply from 152.199.22.142: bytes=32 time=8ms TTL=56
Reply from 152.199.22.142: bytes=32 time=8ms TTL=56
Reply from 152.199.22.142: bytes=32 time=8ms TTL=56
Reply from 152.199.22.142: bytes=32 time=8ms TTL=56

Ping statistics for 152.199.22.142:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 8ms, Average = 8ms
--

sh -x /usr/sbin/sig_update.sh

ASUSWRT-Merlin RT-AC68U 386.3_2 Fri Aug 6 21:47:27 UTC 2021
adm-xxxxxx@RT-AC68U-9970:/tmp/home/root# sh -x /usr/sbin/sig_update.sh
+ wget_options=-q -t 2 -T 30 --no-check-certificate
+ nvram set sig_state_update=0
+ nvram set sig_state_flag=0
+ nvram set sig_state_error=0
+ nvram get rc_support
+ grep -i nt_center
+ IS_SUPPORT_NOTIFICATION_CENTER=
+ [ != ]
+ nvram get bwdpi_sig_ver
+ current_sig_ver=2.266
+ + sedecho s/\.//g 2.266

+ current_sig_ver=2266
+ nvram get sig_type
+ sig_type=FULL
+ [ FULL == ]
+ nvram get apps_sq
+ forsq=
+ [ -z ]
+ forsq=0
+ nvram get territory_code
+ tcode=
+ [ == ]
+ territory_type=WW_FULL
+ echo ---- sig update start: ----
+ [ 0 == 1 ]
+ echo ---- sig update real normal----
+ wget -q -t 2 -T 30 --no-check-certificate https://dlcdnets.asus.com/pub/ASUS/LiveUpdate/Release/Wireless/sig2nd_update.zip -O /tmp/sig_update.txt
+ dlinfo=8
+ echo ---- sig wget exit : 8 ----
+ [ 8 != 0 ]
+ echo Download sig info Failure
+ nvram set sig_state_error=1
+ nvram get sig_state_info
+ update_sig_state_info=2266
+ nvram get sig_last_info
+ last_sig_state_info=
+ echo ---- current sig : 2266 ----
+ echo ---- latest sig : ----
+ [ == ]
+ echo ---- parse no info ---
+ nvram set sig_state_error=1
+ echo ---- sig update end ----
+ nvram set sig_state_update=1
adm-xxxxxx@RT-AC68U-9970:/tmp/home/root#

 

[L&LD]

Welcome to the forums @rlunsingh.

This has been mentioned (and answered) many times already.

Use the Better Search option at the top of the forum.

The quick answer is that Asus has not yet uploaded some files yet, and they're missing (hence the 'failed').

 

[octopus]

If I try to download manually I get damage zip archive with 1 kb. (sig2nd_update.zip) ASUS must fix it on their side.

@rlunsingh