TP-Link offering refunds on Powerline stuff instead of fixing?

[IcarusLSC]

Why would TP-Link offer refunds on some of their Powerline stuff instead of fixing/replacing affected units?

http://www.tplink.com/us/claim/

This doesn't instill quality assurance to me...

 

[sfx2000]

Been there - done that - posted the link - some folks have had some luck with it...