Unable to get ports forwarded

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Sodori

New Around Here
Hello!

Had this issue with my plex, but didn't think too much of it at the time since it still worked. However, getting a QNAS, I now need some assist.
I got everything the way I see it fully working. WAN -> Virtual Server/Port Forwarding I have the ports opened up and all! And yet, if I go to a place like https://www.yougetsignal.com/tools/open-ports/ they say my port is closed (I checked some other than just that one)!

My QNAS also have a UPnP function, and though I had it activated, QNAS did not recognise it. After updating to latest Merlin, QNAS began recognising it at least, though the ports are showing errors. Regardless of what, QNAP is still not being accesed through those ports. I have set QNAP to 192.168.1.9 booth from the router and from the device. No one is waiting for anyone to have their IP everyone already knows their IP. I also am not behind a VPN, already have those deactivated. And, the latest Merlin is installed.

Have I missed anything? Please tell me that I have xD
 

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ColinTaylor

Part of the Furniture
Check you router's WAN IP address as shown on Network Map > Internet Status.
 

andresmorago

Senior Member
It is as detect automatically by my ISP and still seems to be all same
make sure youre not under CGNAT. does the wan ip address on the router start with 100 or is different than the one youre seeing on the website test?
 

Sodori

New Around Here
make sure youre not under CGNAT. does the wan ip address on the router start with 100 or is different than the one youre seeing on the website test?
It starts with 100, though my website IP address is different from my WAN IP that the router is telling. Is this an issue?
WAN: 100.65.XX.XXX
Current IP: 185.236.XX.XXX
 

ColinTaylor

Part of the Furniture
It starts with 100, though my website IP address is different from my WAN IP that the router is telling. Is this an issue?
WAN: 100.65.XX.XXX
Current IP: 185.236.XX.XXX
Yes this is the problem. Your port forwards won't work.

It's a shame you didn't say they were different when I asked you in post #3 rather than saying they were the same. :rolleyes:
 

Sodori

New Around Here
Well, I took your question as to simply look it up, not to compare it, sir.
But, it's all right. I humbly apologise if that's necessary! In my home network, I got a fibre line running into for lack of better terms a modem that converts it into two LAN ports. From my understanding, I just needed to connect one of those ports into my WAN port on my ASUS router. Have I mislead how this works? This is the unit that my Asus is connected to. The blue connector in the back is the fibre coming in, LAN1 and LAN2 basically go to a wall outlet in my living room and just LAN1 is connected to something.
 

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ColinTaylor

Part of the Furniture
What IP address does your router get if you connect it to LAN2 instead? If it's not a public IP address then it won't make any difference.
 

ColinTaylor

Part of the Furniture
Then the port forwarding on your Asus won't work. You would need your ISP to assign you a public IP address rather than a CGNAT address. Talk to them, sometimes they can do that when asked.
 

Sodori

New Around Here
OK, many thanks! This post can be closed, as I know the issue and can probably take it from here. Again, thanks a ton!
 

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